Info on Client Tracker

one of the managers at my outlet put me into the client tracker, but she said they aren't supposed to do that any more...are they getting rid of it? i got the bag from a different outlet as a charge send so it worked out, just wondering if coach is phasing client tracker out for the new year
Maybe that's why the calls as they are discontinuing it and there are clearing out their databases. I got a 2nd call minutes later about another bag and same thing, won't be getting it in. LOL It's been months so I already assumed that.
 
when I was at the San Marcos outlet on Friday, one of the SAs was taking a woman's info for client tracker. She also reassured her that the other SAs would monitor incoming stock and notify her if the bag came in.