I bought the chain it mono/noir last weekend. I agree it is small and does not fit much but it gives me a reason to use my smaller wallets/zcp's that I rarely use although I really don't like switching out my wallets....I don't have problems with the clasp, actually really like it.. it's so different and unique....I'm not thrilled with how they designed the handle, it kind of looks odd with the holes. I've used it once and found it comfortable to wear, I didn't have any issues with the chain in the back of the purse but maybe I just didn't notice...I debated whether it was a practical purchase since it's so small but for me it's so unique it was worth it...I'm sorry you don't like yours...