If an item is not authentic, does that qualify as SNAD? I have asked the seller for a refund and she is giving me a hard time.
This is a somewhat high-end designer item of clothing. I have screen shots of her listing photos as well as the actual item from the manufacturer's website. They do not match at all. The seller's listing headline advertised it as the specifically named fabric print of the designer. ("Equipment Micah print shirt")
I had tried the shirt on at Nordstrom's early last spring, so I knew how it fit, but I didn't remember the specific pattern of the print as clearly, so I accepted the listing headline and the photos at face value and didn't compare to the designer website (never again will I be remiss). When I received the shirt it didn't fit as I remembered, but it took me a while to figure out that it was not the same shirt at all, and I believe it is a fake.
Here is a link to a photo of the authentic shirt:
http://www.equipmentfr.com/micah-print-mix
She also took the sale off ebay because I offered her a lower price than the buy it now price (I know, I know...so foolish), so any dispute will have to be through paypal and not ebay. Her listing says no returns, but she also guarantees authenticity. Does the authenticity guarantee supersede the no return policy?
I have been so good about authenticating bags here, but it never occurred to me to authenticate a shirt. And I have never bought off ebay before either. Ugh.
TIA for reading this far and for any advice.
This is a somewhat high-end designer item of clothing. I have screen shots of her listing photos as well as the actual item from the manufacturer's website. They do not match at all. The seller's listing headline advertised it as the specifically named fabric print of the designer. ("Equipment Micah print shirt")
I had tried the shirt on at Nordstrom's early last spring, so I knew how it fit, but I didn't remember the specific pattern of the print as clearly, so I accepted the listing headline and the photos at face value and didn't compare to the designer website (never again will I be remiss). When I received the shirt it didn't fit as I remembered, but it took me a while to figure out that it was not the same shirt at all, and I believe it is a fake.
Here is a link to a photo of the authentic shirt:
http://www.equipmentfr.com/micah-print-mix
She also took the sale off ebay because I offered her a lower price than the buy it now price (I know, I know...so foolish), so any dispute will have to be through paypal and not ebay. Her listing says no returns, but she also guarantees authenticity. Does the authenticity guarantee supersede the no return policy?
I have been so good about authenticating bags here, but it never occurred to me to authenticate a shirt. And I have never bought off ebay before either. Ugh.
TIA for reading this far and for any advice.