its a box. just refund her and let her keep it so you dont have to pay her to ship it back. what would you do with a damaged box anyway?
Oh man, you guys---The buyer is the sweetest person ever afterall.
She said she is okay to getting only the price bidded minus the shipping. She even went ahead and left me a positive feedback saying how outstanding it was and great communication!
I wish most people were like that!
I am going to send her a little thank you present in the mail tomorrow. Perhaps a box of chocolates...securely shipped. lol
I have purchased a few boxes from ebay and they have always come inside of another box. It really should have been sent inside of another box. I am sure the box got banged around a lot in transit. Buyer should receive item as pictured in auction. If it gets damaged and insurance was purchased, then file a claim with the post office. If no insurance purchased, then it really is the sellers responsibility to properly package and ship item. I would offer refund minus shipping. Sorry this happened to you.
Oh man, you guys---The buyer is the sweetest person ever afterall.
She said she is okay to getting only the price bidded minus the shipping. She even went ahead and left me a positive feedback saying how outstanding it was and great communication!
I wish most people were like that!
I am going to send her a little thank you present in the mail tomorrow. Perhaps a box of chocolates...securely shipped. lol