Awwh, well that doesn't seem very fair. Some of the SA's really go out of their way to help customers--even emailing/texting frequent photos of bags to people from their own personal cell phones on days off, once I even had a pair of Chanel earrings held for me by an SA for about a whole week....I thought having the discount was a nice incentive for the kinder SA's out there.
That is unfortunate. They should definitely get a perk for dealing with the public day in and day out. We have all see our fair share of customers treating SA poorly.
Also have been told that the employees get a 30% discount on all the products except for classic bags. Heard that it is a rule that was established not too long ago.
Can't remember what the discount was but I know they have a limit per country. Say like every country they go to, they can buy up to $10k with staff discount of 30%.., something along that line. Eg, a Singapore staff could go to Paris and buy up to $10k on staff rates