Hello ladies.
I really need some advice that I decided to make a post. So before the recent price increase, I ordered my caviar medium flap in silver hardware through my kind SA at Chanel. It was my dream bag and I couldn’t see myself paying more since the price was already so high.. so I decided to pull the trigger although it was not a great time to make a purchase due to the shutdown. Surely the whole experience was somewhat crazy as I had to pay online and receive the bag at home. I got two defective bags, one had a caviar pebble already nipped at the CC lock which was a big shocker to me.. and the other had some leather cracks around the stitches they did to put the leather pieces together. The whole experience of reporting the flaws and taking pictures and proving my points to my SA and her manager was stressful. I was upset that I had to deal with this from paying all this money for a bag.. Meantime my mom ordered her jumbo through her and it had loose stitches everywhere as well. As we dealt with the defects, the price increased. My SA was kind enough to offer me buying the bags at the older prices in person once the boutique reopen. So I recently visited the store and managed to buy one. I saw 4 bags to find a good one and surprisingly all had different flaws I couldn’t get over with like flaps were uneven and some had stitching issues and etc.. especially at the crazy price. So I decided to bring one that looked the best after like one hour looking at them. I felt bad I had to trouble my SA but I couldn’t settle with whatever to please her. I never had this much trouble from buying a Chanel bag before. And yesterday.. I found a loose thread on the flap as I tried to open the box to use it for the first time.. at this point I am so fed up.. I really love the look of the bag so I want one so bad.. but I dont know what is wrong with the Chanel quality... my SA will fix the thread issue for me tmrw but I dont know if I should keep the bag. I feel like I wont be able to buy one at the older price in the future so Idk if I will regret my decision if I return it. What should I do? I hate all the 29 series classic flaps as they are so defective ☹️
I really need some advice that I decided to make a post. So before the recent price increase, I ordered my caviar medium flap in silver hardware through my kind SA at Chanel. It was my dream bag and I couldn’t see myself paying more since the price was already so high.. so I decided to pull the trigger although it was not a great time to make a purchase due to the shutdown. Surely the whole experience was somewhat crazy as I had to pay online and receive the bag at home. I got two defective bags, one had a caviar pebble already nipped at the CC lock which was a big shocker to me.. and the other had some leather cracks around the stitches they did to put the leather pieces together. The whole experience of reporting the flaws and taking pictures and proving my points to my SA and her manager was stressful. I was upset that I had to deal with this from paying all this money for a bag.. Meantime my mom ordered her jumbo through her and it had loose stitches everywhere as well. As we dealt with the defects, the price increased. My SA was kind enough to offer me buying the bags at the older prices in person once the boutique reopen. So I recently visited the store and managed to buy one. I saw 4 bags to find a good one and surprisingly all had different flaws I couldn’t get over with like flaps were uneven and some had stitching issues and etc.. especially at the crazy price. So I decided to bring one that looked the best after like one hour looking at them. I felt bad I had to trouble my SA but I couldn’t settle with whatever to please her. I never had this much trouble from buying a Chanel bag before. And yesterday.. I found a loose thread on the flap as I tried to open the box to use it for the first time.. at this point I am so fed up.. I really love the look of the bag so I want one so bad.. but I dont know what is wrong with the Chanel quality... my SA will fix the thread issue for me tmrw but I dont know if I should keep the bag. I feel like I wont be able to buy one at the older price in the future so Idk if I will regret my decision if I return it. What should I do? I hate all the 29 series classic flaps as they are so defective ☹️