you don't have to have any experience to get a job!! yes it helps... but how do you think people start out?? i do the interviewing at my office and i would rather have someone who's interested, friendly and willing to learn than someone who's been there done that and relying on their experience only and thinks they are better just because of the experience. and trust me i am awake and see nothing wrong with wanting to work some where so you can get the extra perk's of the job (eg: discounts etc...).
How To work for Louis Vuitton...
- Thread starter Louis_Vuitton_Lover
- Start date
I don't think that it makes a whole lot of sense for a brand who is trying to cultivate a reputation of service and luxury to hire someone with absolutely no experience serving or working in a retail environment.
Customer relations is a skill that is definitely near-unique as we see from hundreds of posts about rude SAs. I can imagine that they only want people who have cut it with the kind of clientele they currently have.
which is exactly my point... i'm sure some of the rude sa's are people that have had experience...i think it would be better to have a fresh new, willing to learn sa!!!! one of my favorite sa's at yorkdale has told me that she worked in an office before she got her job at lv!! you can not get experience with out getting the job!!!
There are some reasons why high-end brands prefer to hire experienced staff, especially from similar retail backgrounds. Retail is unglamorously backbreaking: long hours on your feet, lots of bending, stretching, packing of stock it can be quite a workout for the un-initiated.
For high end luxury business, a key factor is cultivation, hence the thank-you notes, seasonal gifts. SAs are expected to remember important clients birthdays, anniversaries, tastes and preferences. Many may shop with children or pets, so they need to be able to manage and if necessary, double up as sitters.
Customers are also used to a certain level of service. LV customers shop at Chanel, Hermes too so SAs need to be aware of not just what LV has to offer, but also what competitors have. And for this reason, experienced high-end retail SAs are especially valuable since they are familiar with the clients base.
As SAs, their performance is tied to the stores sales. And as much as every customer should matter, they do need to sniff out the dressed-down big spender from the browsers who not buy at their store. Situations such as two VIP customers coming in at the same time, who to offer champagne to and who to put up for VIP list - much of managing this boils down to judgment which is difficult to teach, so experience does help.
For high end luxury business, a key factor is cultivation, hence the thank-you notes, seasonal gifts. SAs are expected to remember important clients birthdays, anniversaries, tastes and preferences. Many may shop with children or pets, so they need to be able to manage and if necessary, double up as sitters.
Customers are also used to a certain level of service. LV customers shop at Chanel, Hermes too so SAs need to be aware of not just what LV has to offer, but also what competitors have. And for this reason, experienced high-end retail SAs are especially valuable since they are familiar with the clients base.
As SAs, their performance is tied to the stores sales. And as much as every customer should matter, they do need to sniff out the dressed-down big spender from the browsers who not buy at their store. Situations such as two VIP customers coming in at the same time, who to offer champagne to and who to put up for VIP list - much of managing this boils down to judgment which is difficult to teach, so experience does help.
Well last week I went in and talked to some of the SAs and 3/5 said they were hired without any experience 
! Which was great news to me! She said "don't worry your selling bags not finding a cure for cancer, if your friendly and willing to learn then you shouldn't worry". and the other girl said "it's not a big deal just because it's a big designer people feel like trying to get a job here is so hard" and I told her I had no experience and she said this " it's not always JUST that it's time you can offer and enthusiasm, this isn't a big deal, working here is just a job it doesn't make you a celebrity". the other girl was in the repairs booth and she was suppppper sweet she said she's been working there for years and they hired her at 18 with no experience and I told her whats on my resume (mostly photography stuff) and she said "you have experience with working with people that's what counts". So! I'm thinking about finishing some photography projects then going to drop off my resume at Louis Gucci yves saint Laurent and I got a job offer from nordstrums so im excited!
! Which was great news to me! She said "don't worry your selling bags not finding a cure for cancer, if your friendly and willing to learn then you shouldn't worry". and the other girl said "it's not a big deal just because it's a big designer people feel like trying to get a job here is so hard" and I told her I had no experience and she said this " it's not always JUST that it's time you can offer and enthusiasm, this isn't a big deal, working here is just a job it doesn't make you a celebrity". the other girl was in the repairs booth and she was suppppper sweet she said she's been working there for years and they hired her at 18 with no experience and I told her whats on my resume (mostly photography stuff) and she said "you have experience with working with people that's what counts". So! I'm thinking about finishing some photography projects then going to drop off my resume at Louis Gucci yves saint Laurent and I got a job offer from nordstrums so im excited!IN LVOE said:which is exactly my point... i'm sure some of the rude sa's are people that have had experience...i think it would be better to have a fresh new, willing to learn sa!!!! one of my favorite sa's at yorkdale has told me that she worked in an office before she got her job at lv!! you can not get experience with out getting the job!!!
When I talked to the girls at Nordstrom they said the same thing they said they don't mind hiring new people because we have common sense she said "if your social and out going enough, ESPECAILLY in retail, you'll go far. Stay excited and I'm sure they'll consider your willingness"
I don't know HAHAHA I'm still young but theres nothing I'm not willing to learn and I know how to treat the product (to a certain extent). I'm willing to work my way up as well, and I'm not doing it for a discount I've never boughten one new out of the store to be honest. But I enjoy and believe in the product and I love taking about it! Haha.I am not specifically referring to retail experience; all I'm saying is that you can't expect to work at LV as your first "McD's job" if you're still in high school or have close to no working experience. What all high-end companies expect is for you to have a certain level of professionalism, high interpersonal skills, and the ability to provide quality customer service. Also guys, keep in mind that the level of qualification and expectations differ when hiring full timers as opposed to part-timers. The interview that I had was for the menswear "specialist" position, so I have a feeling that it will be more of a picky process in comparison to when they hire their regular sales staff.
Thank you RhondaA! & Good luck guys!
I remember a thread on this subject before and the person asked to speak with the manager. The manager was so impressed that he could name all the bags in the store window of by heart she gave him a job right there on the spot. Of course some managers might not be as impressed as this manager was with his knowledge of LV merchandise.
I have to say I know they want someone that has great Customer Service skills but from what I have gathered they do not like to hire big LV fans because they are bias to designs and there own preferences. They want you to smile and act like whatever bag the person is looking at is the most amazing bag ever even if you think it's hideous.
Good Luck and thank you for the info!!!
Well last week I went in and talked to some of the SAs and 3/5 said they were hired without any experience
Haha I want a job for LV too, but I have literally no experience what so ever... so what do I do.....?? LOL and congrats on your job offer at Nordstrom!!
Well its great for him, my SA got his job purely out of the christmas rush, and his friend was working there and his friend practically asked the manager if he could work there to fill in missing staff and he said yes, and he surprisingly sold a lot more products than the existing SAs so he just 'stayed there' and never really left!!! LOL
haha that's true though, but what happens when you see some truly repulsive bag, like maybe a really fake looking chanel or something, would you be still like 'Ohhh I luuuurrrve your purse, would you be interested in one of these???' LOL but i do get your point...
I don't think I could do that when it comes to a fake bag haha! I would be like where did you get that? To which the answer always is "It was a gift." I was at the store a few times with people carrying fakes that I actually felt really bad for some of them because unfortunately they honestly didn't know their bag was fake which I can understand since before I got into LV I would see LV monogram and be like oh ok I never inspected or really knew what to look for besides the sometimes really obvious ones. Anyways I would hear an SA say that is not one of ours, referring to a fake LV usually Pouchette or Speedy. I saw one person in tears because she had no clue she was there to have her bag repaired. I think if for some weird reason I was ever an SA in my life I don't know what I would do sometimes. After seeing exactly how meticulous some people are about their bags if one stitch is off I don't think you could pay me enough to work at an LV store but that is because I have no patience.
I was offered a job at the Sydney Maison last year around New Year. My sister and her husband are VIP clients and suggested to the Team Manager that i wanted to work here. She said that she would suggest to strangers to buy from me and asked me to recite all of the Vernis bags they currently sell and their colours in French and English. He turned to me and said and quote "you want a job?" I said i wish. and he replied and again quote "Then its yours, how old are you". I sadly said I'm only 16 and he said and again quote "well come back when your 18 and then well get you out on the floor" and then he told my sister in secret that a 16 year old that knows all the woman's and half of the mens bags styles and colours deserves a job at such a high-end brand as Louis Vuitton.
Also another story. When me and my mum attended the LV Xmas party last year (2012) Kim 1 of my lovely SA's told her other friends SA's that im only 17 and deserve a job here than most of the SA's here. And suggested that i apply when im 18.
Also i will have worked for my local McDonalds for 3 years this june and my ULTIMATE fav SA said some of there new hires this year where straight from Maccas. Maccas in Australia have the best training program and My friend got a job at Versace in Gold Coast store and she was from Maccas 20 mins from me.
SOOOO the point I'm trying to say is NOT ALWAYS do you need to have high-end retail experience. It just depends on what all of you lovely ladies have said. Customer Service and the gift of the gabble. Also I'm the son of a car sales man sooo i can sell anything. I also sell on eBay and have sold everything i have ever listed. Check me out merule02. TPF NOTE: this was not an advertisement to sell anything. I would never brake the rules you lovely ladies have set. And NEVER FORGET THE CUSTOMER IS ALWAYS RIGHT
hahaha. AND as maccas say. "Smile, Their watching" lol.
Also another story. When me and my mum attended the LV Xmas party last year (2012) Kim 1 of my lovely SA's told her other friends SA's that im only 17 and deserve a job here than most of the SA's here. And suggested that i apply when im 18.
Also i will have worked for my local McDonalds for 3 years this june and my ULTIMATE fav SA said some of there new hires this year where straight from Maccas. Maccas in Australia have the best training program and My friend got a job at Versace in Gold Coast store and she was from Maccas 20 mins from me.
SOOOO the point I'm trying to say is NOT ALWAYS do you need to have high-end retail experience. It just depends on what all of you lovely ladies have said. Customer Service and the gift of the gabble. Also I'm the son of a car sales man sooo i can sell anything. I also sell on eBay and have sold everything i have ever listed. Check me out merule02. TPF NOTE: this was not an advertisement to sell anything. I would never brake the rules you lovely ladies have set. And NEVER FORGET THE CUSTOMER IS ALWAYS RIGHT
hahaha. AND as maccas say. "Smile, Their watching" lol.
I was offered a job at the Sydney Maison last year around New Year. My sister and her husband are VIP clients and suggested to the Team Manager that i wanted to work here. She said that she would suggest to strangers to buy from me and asked me to recite all of the Vernis bags they currently sell and their colours in French and English. He turned to me and said and quote "you want a job?" I said i wish. and he replied and again quote "Then its yours, how old are you". I sadly said I'm only 16 and he said and again quote "well come back when your 18 and then well get you out on the floor" and then he told my sister in secret that a 16 year old that knows all the woman's and half of the mens bags styles and colours deserves a job at such a high-end brand as Louis Vuitton.
Also another story. When me and my mum attended the LV Xmas party last year (2012) Kim 1 of my lovely SA's told her other friends SA's that im only 17 and deserve a job here than most of the SA's here. And suggested that i apply when im 18.
Also i will have worked for my local McDonalds for 3 years this june and my ULTIMATE fav SA said some of there new hires this year where straight from Maccas. Maccas in Australia have the best training program and My friend got a job at Versace in Gold Coast store and she was from Maccas 20 mins from me.
SOOOO the point I'm trying to say is NOT ALWAYS do you need to have high-end retail experience. It just depends on what all of you lovely ladies have said. Customer Service and the gift of the gabble. Also I'm the son of a car sales man sooo i can sell anything. I also sell on eBay and have sold everything i have ever listed. Check me out merule02. TPF NOTE: this was not an advertisement to sell anything. I would never brake the rules you lovely ladies have set. And NEVER FORGET THE CUSTOMER IS ALWAYS RIGHT
And you don't think that your sister being a VIP at this particular store had anything to do with this job offer...?