Same! I imagine they can’t fill certain orders so they are pulling the items from the site.
Hermès Stores Status Thread
- Thread starter Notorious Pink
- Start date
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Notice on Hermes.com UK site:
Due to the current environment in France, the delivery of online orders is suspended, as well as the processing of returns for exchange or refund.
Due to the current environment in France, the delivery of online orders is suspended, as well as the processing of returns for exchange or refund.
Just ordered more lipsticks in the morning. I’ll check my account to see what’s up. Thx
I ordered 3 things from h.com US site last week. Took several days before I got the notice that the items shipped. I got the 2 Calvis yesterday and the 3rd item should arrive today. I wonder how much longer the US website will keep operating?
Retailers are taking full advantage of their website to support store closures so I assume that they will remain open as long as Fedex and UPS are shipping.
Yes but supply is also an issue for sites like H since all shipments of bags etc from France has stopped for now. I would assume same for any site that depends on goods shipped from Italy, Spain, and other countries that are in full shut down.
There are, on several of them, it seems the french site is functional but they have extended the returns period to 60 days to account for any delays in the ordering process.
I think they can stagger supply on their site. They have always managed low inventory on their site to make it exclusive so I doubt if they have less inventory in the DC. Bags listed on the site if not hugely popular take a while to sell anyway so I don't see them shutting down even if France locks down for more than a month.
They just closed the USA website effective on Friday (no more shipments after that until they resume whenever that will be...)
The distribution centers are closing, not the site. You may order, but your order will not ship. I know, so much for retail therapy, but waaaay mote important to keep workers safe. I hope packers and shippers are paid.
For the safety and well-being of all, our Hermes stores and Distribution center in the US are closed until further notice. We are committed to providing exceptional service to our customers. You may continue to place your orders online during this time period. Please note, orders placed after 2 pm EST, Friday, March 20th will ship once we reopen.
Sigh. So much for enjoying fresh eye candy on the H.com site while stuck at home. But it’s the right decision to close the distribution centers to protect the employees. As others have said, I hope the furloughed employees are paid.
The London New Bond Street store will be closed from this weekend, so I presume all other London boutiques will also close then.
That means only Harrods will still be open, until they change their policy, which presumably won't be too far behind.
That means only Harrods will still be open, until they change their policy, which presumably won't be too far behind.
I ordered a few SLGs from the h.com US site a few hours ago and got confirmation in about 3 hours that my items had shipped. So they are filling orders very rapidly before they close down Friday afternoon.