Hermes Singapore

hermesholic

LovesOrangeBoxes
Jan 19, 2014
183
88
TheOrangeSide
Hello my fellow SG H lovers, I recently got my first kelly in togo direct from the local boutique but after I got home, I noticed some fine cracks on the leather. I have sent the same pics to my SA but she said can’t really tell from the pics so I’ll be meeting her next wk with the bag.

I would like to ask if anyone else had the same issue with a brand new bag in Togo? Would appreciate if someone can chime in how would hermes handle this if it’s deemed “defective”? TIA!

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neiko

Member
Jun 26, 2020
7
50
Hello my fellow SG H lovers, I recently got my first kelly in togo direct from the local boutique but after I got home, I noticed some fine cracks on the leather. I have sent the same pics to my SA but she said can’t really tell from the pics so I’ll be meeting her next wk with the bag.

I would like to ask if anyone else had the same issue with a brand new bag in Togo? Would appreciate if someone can chime in how would hermes handle this if it’s deemed “defective”? TIA!

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I have this “cracking” issue on my picotin handles as well in the Maurice leather but not on Clemence . Have not brought it to store