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#9,556
Brighttlights said:
Hello ladies, have just started my H journey this year. Trawled through all the 600ish pages of posts and am very grateful for the trove of information shared by everyone here!

I’ve been building my profile with NAC. I have just reserved a kelly bangle and asked my SA if I’m close to the quota She didn’t outright say yes but asked me what I’m interested in. I told her I’d like a K28 in Gris Asphalt & GHW. But she said it’s a seasonal colour. I told her my 2nd option is a Etain and it’s more possible.

Based on your experiences, will there be a form? Or just like a verbal promise by your SA to look for your desired specs? Also, if you reject other bags your SA offer that you don’t like, would you end up losing the offer totally?

I’m just a little nervous as I’ve never done this before and I have a friend whose SA kinda went back on her words - at first said she’s close then ask her to spend another 8K more.

thanks for your advice in advance!
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Hi, there is no black and white form, it’s based on verbal understanding. It is better if you request for a classic or in season color. For special or out of season colors, you have to be prepared to wait a very long time and no promises you’ll get the color also, cos the color may just not be available.

How do you feel about your own Sa? If she’s given you the assurance that you can go for a certain color, that’s ok I think. As for rejecting bags that you don’t like, well, it’s best to be sure of what you want and is available so that you can avoid having to reject again and again. It won’t be pleasant on both sides I’m sure.
 
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#9,558
Brighttlights said:
Hello ladies, have just started my H journey this year. Trawled through all the 600ish pages of posts and am very grateful for the trove of information shared by everyone here!

I’ve been building my profile with NAC. I have just reserved a kelly bangle and asked my SA if I’m close to the quota She didn’t outright say yes but asked me what I’m interested in. I told her I’d like a K28 in Gris Asphalt & GHW. But she said it’s a seasonal colour. I told her my 2nd option is a Etain and it’s more possible.

Based on your experiences, will there be a form? Or just like a verbal promise by your SA to look for your desired specs? Also, if you reject other bags your SA offer that you don’t like, would you end up losing the offer totally?

I’m just a little nervous as I’ve never done this before and I have a friend whose SA kinda went back on her words - at first said she’s close then ask her to spend another 8K more.

thanks for your advice in advance!
Click to expand...
If you give your SA your wishlist and she offers you something else, it's fair to say "no". But not if you say "no" to something which is on your wishlist. Then you are wasting your SA's time and effort in securing you the bag and this will affect relationship. If you want to get your bag sooner, then it's better to give your SA more options to work with. Its always a question of what the store has order and what is available and how many customers have requested for it. Good luck!
 
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#9,559
parissojourn said:
My experience with Lux lexicon is when I consigned my bag with them.

The lady who was at the store had these super long acrylic nails and she was handling my bag without gloves.
I told her “I’d really prefer if you handle the bag with gloves, because this is smooth leather and scratches will be really obvious.”
She brushed me off, saying “oh don’t worry we know what we are doing”

The bag didn’t get sold, I took it back and only some time later when I brought it out to another re-seller did she notice a small scuff.

I’m disappointed by how unprofessional that sales person was.

Lesson learnt : must inspect very closely when receiving the bags back from the re-sellers.
Click to expand...
U have to be careful because lux wont be responsible if the bags come scratch while consigning witth them it written at the back of the consignment form
 
#9,560
Daosabao said:
Hi, there is no black and white form, it’s based on verbal understanding. It is better if you request for a classic or in season color. For special or out of season colors, you have to be prepared to wait a very long time and no promises you’ll get the color also, cos the color may just not be available.

How do you feel about your own Sa? If she’s given you the assurance that you can go for a certain color, that’s ok I think. As for rejecting bags that you don’t like, well, it’s best to be sure of what you want and is available so that you can avoid having to reject again and again. It won’t be pleasant on both sides I’m sure.
Click to expand...

Thanks for your advice :smile: I’ll check in with my SA if my desired colour is in season before . So far, it’s been quite pleasant working with her so I’ll try to continue this relationship.
 
#9,561
crazybag88 said:
If you give your SA your wishlist and she offers you something else, it's fair to say "no". But not if you say "no" to something which is on your wishlist. Then you are wasting your SA's time and effort in securing you the bag and this will affect relationship. If you want to get your bag sooner, then it's better to give your SA more options to work with. Its always a question of what the store has order and what is available and how many customers have requested for it. Good luck!
Click to expand...

Ah yes, makes total sense. Thanks for your advice too! I’ll check in with her for a more realistic wish list and hope it all works out! :smile:
 
#9,566
Just like to add if you decide to consign a bag with whichever reseller, try not to take it back. I took a bag back once and it came back with mould. Cos our bags are mixed with many other bags consigned there and some may be ‘brand new’ but they haven’t been used for ages and those can be mouldy. It’s a risk for all of us who consign bags.
 
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#9,568
Daosabao said:
Just like to add if you decide to consign a bag with whichever reseller, try not to take it back. I took a bag back once and it came back with mould. Cos our bags are mixed with many other bags consigned there and some may be ‘brand new’ but they haven’t been used for ages and those can be mouldy. It’s a risk for all of us who consign bags.
Click to expand...
Thanks for sharing this. This is something I never thought about.
 
#9,569
Esut said:
Hi, does any one have experience buying from the reseller jhac40 ? He seems to have a wonderful selection of bags, but I haven't found any posts or testimonials from people who have bought from him. Would be grateful for any insight!
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Did you buy from him? I am also looking to buy from JHac40 but cannot find any reseller reviews for him?
 
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