An anecdotal review of all 3 city stores and T3 store from a tourist point of view.
I visited in Feb during odd hours and stores were not too busy. I told the security at the door that I was just browsing as not to bother any SA and I said if I needed anything, I would let them know. In all three stores, someone approached me without prompting and helped me try some shawls and fashion jewelleries. All were nice and helpful.
I did come in not wanting any kind of bags but just to browse as I love looking at the different offerings in different H stores around the world. In Liat, they didn’t allow me to even touch a Calvi Duo on display without a relationship (His manager didn’t allow him). Same in T3: in Dec I was allowed to buy a calvi duo only after I bought a man's scarf not available in my home store.
I met an amazing senior SA at MBS. He approached me when I squealed after I found a hiding rabbit tie in reverse colour to my husband's tie. I bought the tie and we got talking about heritage leather and how hard it was to get. He was so generous with his knowledge. I could chat with him all day
My shopping experience was pleasant and enjoyable and I was treated well. I don’t think clothing matters as I was in H&M shorts, COS top and converse sneakers (did carry my K32 SO). Maybe I was lucky or naive but my point is, if I were a local, I would have been very comfortably shopping in all 3 city store as service was professional and not scary at all.
ETA: apparently, l'artificier also lives at the Liat store.
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