Hermes Singapore

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#16,503
GirlAndBag said:
I hope the sharing of people watching / personal experiences in the stores is allowed on this thread, if it is not, please feel free to let me know. Apologies on the delay in sharing, I was kept busy and could only look at the forum after settling things to do with regards to a car accident I had just been in.

I am a patient shopper when I do go down to the store, cos I like making purchase decisions unrushed. Sometimes my SA takes a little time to take out items and to keep the items I am not keen on. I do not mind browsing while waiting as I know the SAs have quite a bit to handle and limited time in between clients to keep the items. I am glad my SA is nice to me, while sometimes being i guess defensive, maybe over the H products or hopefully looking out for me.

There was once I was browsing scarves laid out for me to decide on and while the SA was needed elsewhere by a colleague, another lady came over and grabbed one of the scarves to see. The staff standing by the door saw what happen while I simply frozen there amused albeit a bit shocked.Moments later, my SA(ngel) sees this lady with the scarve and told her in a stern tone :’’ if you would like to take a look at these items please check in with the person attending to you.’’

A more recent experience was getting scanned over by another customer in the store while waiting to pay, in all honesty, it wasn’t a friendly or normal glance ( kinda like you have no place here). I guess she thought I was waiting to get the attention of any available SA to attend to me. She went to the table I was standing at while waiting, and used her bag and items to push my bag away. I didn’t wanna engage cos I do have relatives and family friends from the same country and could not care less. She on the other hand , was scrambling to buy things ( her SA is pretty vocal and says out the price or its not your size in a decibel pretty audible to anyone at that same section.) , and was picking up anything and everything. Her daughter also asked the SA if the display change tray had a discount since it was last piece. I guess my SA noticed, since there was hardly any table space for me to check my purchases before ringing them up since i shifted away. That was the first time my SA spoke louder than usual when calling me to come swipe my card and reading out the totals . :no:

P.s I am a H newbie & can’t enter via the second entrance that some VIPs get access to.. Hope I didn‘t bore anyone out and hope to hear if some interesting experiences in the store from the lovely SG community. As for the people watching, am still thinking if its ok to share here, it does involve someone with a SO. >.<

P.s @Whitecollar your new cart out is so lovely!!
Click to expand...

Thanks for sharing your story! Hope your whiplash isn't too serious.

I always get the scan over (my husband and I call it the Singapore onceover) at Hermes too, even by some sales people. I always take it in my stride and tell myself it's them admiring my outfit. Haha.

I also had a similar experience of another customer snatching stuff I was looking at. Guess some H fanatics are just too crazy. Shrug.
 
  • Like
Reactions: lovejoysunshine and GirlAndBag
#16,505
I love seeing how people dress at the hermes boutiques! And seeing how sas interact with clients. Once l saw an sa and his client sitting just chatting about their travels for the whole duration l was in store,(they were not looking at stuff or doing anything else) l was like wah so chummy one?
Btw there are some calvi verso available online now (exterior in menthe and rose texas)
 
Last edited:
  • Like
Reactions: wearehappyyo, lovejoysunshine and GirlAndBag
#16,508
Al
horselove said:
I love seeing how people dress at the hermes boutiques! And seeing how sas interact with clients. Once l saw an sa and his client sitting just chatting about their travels for the whole duration l was in store,(they were not looking at stuff or doing anything else) l was like wah so chummy one?
Btw there are some calvi verso available online now (exterior in menthe and rose texas)
Click to expand...
Alas, I just checked, the calvi duos are gone alr
 
#16,511
horselove said:
I love seeing how people dress at the hermes boutiques! And seeing how sas interact with clients. Once l saw an sa and his client sitting just chatting about their travels for the whole duration l was in store,(they were not looking at stuff or doing anything else) l was like wah so chummy one?
Btw there are some calvi verso available online now (exterior in menthe and rose texas)
Click to expand...
lol *guilty*
 
  • Like
  • Haha
Reactions: horselove and flyingfree27
#16,512
I love seeing customers also at the store. Once, my sister and I saw a customer with her SA and they were chit chatting for about half an hour, and the customer left without buying anything. So out of curiosity, I asked my SA if the customer did not find anything she liked. My SA said "Oh, she spends about 50k a month, and just comes by regularly to chit chat with her SA".

And once I saw an old couple too, they picked up a faubourg 20 in black.....omg. So I said "wow". They said, it was for their daughter's 30th!
Amazing profiles... :)
 
  • Like
  • Wow
Reactions: avolover888, HippieHeart, Redeline and 12 others
#16,513
Apopo13 said:
I love seeing customers also at the store. Once, my sister and I saw a customer with her SA and they were chit chatting for about half an hour, and the customer left without buying anything. So out of curiosity, I asked my SA if the customer did not find anything she liked. My SA said "Oh, she spends about 50k a month, and just comes by regularly to chit chat with her SA".

And once I saw an old couple too, they picked up a faubourg 20 in black.....omg. So I said "wow". They said, it was for their daughter's 30th!
Amazing profiles... :smile:
Click to expand...
Wow, now I feel calculative for not wanting to spend since my SA doesn’t allow rollover. Ultimately, perhaps they want customers who just spends freely and are not so hard up for qb, especially since it may only be 1 qb per year. I find it hard to just prespend for a qb because it’s easy to hit the prespend amount if i’m not looking at exotics. Even if my SA allows rollover, i will still have to wait long for a second qb and the arrival of the qb won’t be able to keep up with the rate of prespending, since I tend to spend $5-10k in one visit. Anyone find themselves stuck in a similar dilemma? How to maintain the relationship with your SA while waiting for a QB if you want all your prespend to rollover and count towards the next (or next next) qb? One way would be to open a second profile under another family member’s name at another store, but I prefer not to given the hassle.
 
  • Like
Reactions: babycheese and toomuchloveforbags
#16,514
I have recently started on my H journey, and while I have told my SA that I prefer taking it slow & buying only something I like, do y’all think I should still purchase something small every 1-2 months even if what I like (not bags) has no stocks?

I want to establish a long term profile but do not want my SA to think I am not interested anymore if I stop purchasing for a period of time at the start.

Me: mid 20s & my eventual goal is getting a QB
 
#16,515
flyingfree27 said:
Wow, now I feel calculative for not wanting to spend since my SA doesn’t allow rollover. Ultimately, perhaps they want customers who just spends freely and are not so hard up for qb, especially since it may only be 1 qb per year. I find it hard to just prespend for a qb because it’s easy to hit the prespend amount if i’m not looking at exotics. Even if my SA allows rollover, i will still have to wait long for a second qb and the arrival of the qb won’t be able to keep up with the rate of prespending, since I tend to spend $5-10k in one visit. Anyone find themselves stuck in a similar dilemma? How to maintain the relationship with your SA while waiting for a QB if you want all your prespend to rollover and count towards the next (or next next) qb? One way would be to open a second profile under another family member’s name at another store, but I prefer not to given the hassle.
Click to expand...
The H journey is really different for each individual. Almost 10 years ago, I said "only one birkin, then I am complete". And look, I am still playing the game even though I promised I would stop.
So I think, stretch the spending a bit and enjoy small talks with your SA? and I find that some SAs actually get stressed when the clients spend a lot because they know they have to offer a QB.
Even if you are only buying nail polish or make up, your SA would love to have you over!
 
  • Like
Reactions: happytrottinelf, smoothsailor, grany and 3 others
You must log in or register to reply here.
Top