Hermes RTW

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Has anyone seen or tried this cardigan on yet? It looks really cute but I'm questioning what the material is across the stomach area and how that fits on someone who is not a model. View attachment 6174083
It says 'Narrow waist with rib detail.
Light half-length sleeves cardigan in wool with trimmings details, silk finishing and "Palefroi Remix" motif (87% wool, 10% polyamide, 3% elastane)'
I guess the polyamide and elastane are the materials used for the waist area.
 
A narrow waist would be concerning to me too. These are elastic backed men’s pants, self belt buckle as closure, size 38. Im also a woman’s size 38, pant, though for shorts i buy 36. Very very comfy, and the tailor trimmed the leg and shortened the length leaving the original cuff. My SA and the tailor also thought they would be cute with the bottom unbuttoned and a short Jaime boot. 1350 USD. I didnt take a pic of the tag but they are called Pantalone Seoul attache etrivier drill de coton
H555200H4
IMG_4321.webpIMG_4320.webp
 
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I have an update on the botched red jacket: I returned and contacted the SA. SA told me just to waited it out.

I was confused; “wait it out”? I paid for the jacket two months ago, they made many alterations and never asked me to come in to try to verify if it had the appropriate fit. I had said I wanted the jacket for Cannes. Well, in the end I couldn’t take the jacket because of botched alterations.

Then SA replied that they are deciding if they will refit the jacket or provide me with a refund, and that things at H take time, haha.

I don’t find it remotely funny.

Excuse me? Really? What about including me in the conversation and see what I think?

Alterations’ manager said when I went there before leaving that the jacket should never have been offered to me, and that she wouldn’t have agreed to so many alterations.

Honestly, I said I would wait, but I will give it a week or so to hear back. Now people are on vacation, but honestly I shouldn’t be waiting around. Am I being unreasonable? It is a $6k jacket.

At this point I think a dispute to secure my rights while this is resolved might be the right path to go.

Detail: I have not heard a single “I’m sorry” regarding this. Shocking.
 
A narrow waist would be concerning to me too. These are elastic backed men’s pants, self belt buckle as closure, size 38. Im also a woman’s size 38, pant, though for shorts i buy 36. Very very comfy, and the tailor trimmed the leg and shortened the length leaving the original cuff. My SA and the tailor also thought they would be cute with the bottom unbuttoned and a short Jaime boot. 1350 USD. I didnt take a pic of the tag but they are called Pantalone Seoul attache etrivier drill de coton
H555200H4
View attachment 6174520View attachment 6174521
Oh these look so fun!
 
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I have an update on the botched red jacket: I returned and contacted the SA. SA told me just to waited it out.

I was confused; “wait it out”? I paid for the jacket two months ago, they made many alterations and never asked me to come in to try to verify if it had the appropriate fit. I had said I wanted the jacket for Cannes. Well, in the end I couldn’t take the jacket because of botched alterations.

Then SA replied that they are deciding if they will refit the jacket or provide me with a refund, and that things at H take time, haha.

I don’t find it remotely funny.

Excuse me? Really? What about including me in the conversation and see what I think?

Alterations’ manager said when I went there before leaving that the jacket should never have been offered to me, and that she wouldn’t have agreed to so many alterations.

Honestly, I said I would wait, but I will give it a week or so to hear back. Now people are on vacation, but honestly I shouldn’t be waiting around. Am I being unreasonable? It is a $6k jacket.

At this point I think a dispute to secure my rights while this is resolved might be the right path to go.

Detail: I have not heard a single “I’m sorry” regarding this. Shocking.
I would politely tell the SA that Hermes has been given enough time and that you are in the process of writing a formal complaint to corporate. And, honestly, if I were treated this way, I would stop shopping the brand.

In the first occasion, when the RTW was initially pinned, the tailor and the SA and the RTW manager could easily have come to the realization that this was not going to work. It doesn’t matter how many fittings, sometimes things are not cut for every person. My SA and tailor have shaken their heads at some types of items I like bc they cannot be tailored in a way that’s flattering. they’ve literally refused to entertain my idea of a runway jacket and silk separates and a backless dress, basically, saying regrettably no. ETA: at that time, they come to a strong estimate when the tailoring will be ready (which should been sufficient to determine whether it could have been done for a specific event)

And, then they should have guided you to something appropriate for Cannes. In the case of DHs MtM, (for a protégée ‘s destination wedding), he was inclined to go back to H bc he was thrilled with his MtM coats and jackets. He spoke with our H SA and mentioned he was also strongly considering the MtM Dior oblique suit. And, she was the one who pointed out that the Dior would best suit the occasion/ dress code. And she was right.

It’s not just about the sale; it’s about gaining the trust of the client AND demonstrating that the brand has the clients best interests. That is the way to keep clients coming back. JMO

ETA: all principled designer SAs (premier and otherwise) do this; my Chanel SA told me to buy an Hermes machine appliqué silk long skirt instead of the Chanel tulle bc it was best suited to fill a gap in my closet (she was right)

@Chrismin , my pants pic isn’t too flattering, but they look better on IRL lol. The tailor immediately started pinning as soon as I got them on. :) They are the professionals, and they know what works, often before the client does.
 
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I would politely tell the SA that Hermes has been given enough time and that you are in the process of writing a formal complaint to corporate. And, honestly, if I were treated this way, I would stop shopping the brand.

In the first occasion, when the RTW was initially pinned, the tailor and the SA and the RTW manager could easily have come to the realization that this was not going to work. It doesn’t matter how many fittings, sometimes things are not cut for every person. My SA and tailor have shaken their heads at some types of items I like bc they cannot be tailored in a way that’s flattering. they’ve literally refused to entertain my idea of a runway jacket and silk separates and a backless dress, basically, saying regrettably no. ETA: at that time, they come to a strong estimate when the tailoring will be ready (which should been sufficient to determine whether it could have been done for a specific event)

And, then they should have guided you to something appropriate for Cannes. In the case of DHs MtM, he was inclined to go back to H bc he was thrilled with his MtM coats and jackets. He spoke with our H SA and mentioned he was also strongly considering the MtM Dior oblique suit. And, she was the one who pointed out that the Dior would best suit the occasion. And she was right. It’s not just about the sale; it’s about gaining the trust of the client AND demonstrating that the brand has the clients best interests. That is the way to keep clients coming back. JMO

ETA: all principled premier designer SAs do this; my Chanel SA told me to buy an Hermes machine appliqué silk long skirt instead of the Chanel tulle bc it was best suited to fill a gap in my closet (she was right)

@Chrismin , my pants pic isn’t too flattering, but they look better on IRL lol. The tailor immediately started pinning as soon as I got them on. :)
I love the pants on you, look wonderful 😍

In my case, it has been one problem after another with Hermes. I love proper organization, and to me H seems like a big company that is managed like a startup.

I disputed the charge with my credit card company, hopefully this way someone from there will contact me soon.

I told the SA I was going to the store to see the WRTW director and the alterations’ manager; SA told me not to worry that she is handling, that I should wait it out.

I am serious that she wrote “haha”, things don’t move fast here. I was so annoyed.

I was actually too nice. I said I would wait (what was a mistake, because I don’t want to wait God knows how long), and I mentioned no one pinned the jacket to work on it again.

Silence.

Tomorrow I will contact the credit card company again and share with them the response. I will let them deal with H.

At this point I want a full refund for the jacket and to move on. I gave them so many chances to make things right.
 
I would politely tell the SA that Hermes has been given enough time and that you are in the process of writing a formal complaint to corporate. And, honestly, if I were treated this way, I would stop shopping the brand.

In the first occasion, when the RTW was initially pinned, the tailor and the SA and the RTW manager could easily have come to the realization that this was not going to work. It doesn’t matter how many fittings, sometimes things are not cut for every person. My SA and tailor have shaken their heads at some types of items I like bc they cannot be tailored in a way that’s flattering. they’ve literally refused to entertain my idea of a runway jacket and silk separates and a backless dress, basically, saying regrettably no. ETA: at that time, they come to a strong estimate when the tailoring will be ready (which should been sufficient to determine whether it could have been done for a specific event)

And, then they should have guided you to something appropriate for Cannes. In the case of DHs MtM, (for a protégée ‘s destination wedding), he was inclined to go back to H bc he was thrilled with his MtM coats and jackets. He spoke with our H SA and mentioned he was also strongly considering the MtM Dior oblique suit. And, she was the one who pointed out that the Dior would best suit the occasion/ dress code. And she was right.

It’s not just about the sale; it’s about gaining the trust of the client AND demonstrating that the brand has the clients best interests. That is the way to keep clients coming back. JMO

ETA: all principled designer SAs (premier and otherwise) do this; my Chanel SA told me to buy an Hermes machine appliqué silk long skirt instead of the Chanel tulle bc it was best suited to fill a gap in my closet (she was right)

@Chrismin , my pants pic isn’t too flattering, but they look better on IRL lol. The tailor immediately started pinning as soon as I got them on. :) They are the professionals, and they know what works, often before the client does.
This, 💯
 
This, 💯
I agree completely- those unicorn SAs are soooooo few and far between and never seem to stay (or rather likely get promoted to bigger and better things). I had a lovely Chanel SA who was like that and left, then similarly a Cartier SA who also left. Would never let me buy anything that didn't look great on, would talk me into buying the lesser priced of 2 options because it was better suited to me rather than accept the higher commission, could always see the forest for the trees and talked me out of some pretty dubious trends because it wasn't my style, even if it meant they lost the commission. Really miss that element of the relationship these days, I felt this changed the most around the post-covid luxury peak, after which it feels like everything is just metrics and more metrics. Anyways, off topic but feeling a bit wistful :)
 
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