So I guess I have been shopping H RTW for more than the 8 years since I started this thread and I was rather surprised when my SA sat me down and we had a long chat after he asked what I thought of the direction of the RTW collections, the brand as a whole and a couple more on the 3-4 brands which I purchase most of my bags/ RTW/ shoes and jewellery from. It was like a very fun, informal questionnaire because apparently he was supposed to gather feedback. It's possible this was because they noticed my purchases for RTW have dropped a lot recently, not that I was a huge client to begin with. For what it's worth, I gave my objective opinions but I did say I am not the average Hermes RTW customer, especially as I am short and petite. Sizing has always been a difficulty for me. He said it is exactly feedback like this which leads to more RTW pieces being offered for order in 32 and for shoes in size 34. So we shall see if he gets back to me on any interesting updates. 
