Hermes Phone Orders

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#541
jmen said:
You can cross off Vegas unless you have shopped there previously. Don't know about Hawaii, but it wouldn't surprise me if they got lumped in with the continental US.

What about Alaska, is there a H there and if so, what's their policy? Are all following the pack leader, the moron behind the curtain in OZ?
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Forget about Hawaii.:tdown: I heard the same as well as Guam, for that matter. As for the wizard of OZ who invented the brilliant policy, :wacko::wacko::wacko: the insanity has Chanel following its trail.
I couldn't believe that a store refused to sell an item they had in stock
since they, too have written off shipping altogether. Oh well, it will be good
for my pocket, and for the reputable resellers out there giving excellent service to clients who deserve their business. :smile1:
 
#542
purselover888 said:
Belt straps super low in inventory....they won't take names on waiting list, either....just have to keep checking back. I don't know how anyone who doesn't live near a boutique would ever get one.....
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This is correct. I've been told the upcoming inventory will also be very limited; a boutique would get a batch (less than 100) for the season. Once it's gone it's gone.
 
#544
calisnoopy said:
do we have a list of H boutiques that are still doing phone orders?
Or are all of them in the U.S. changed to the new policies 100% now?

Was curious about Las Vegas and Hawaii as those are usually the "nicest" more easy going locations in the past...not just for Hermes but also for other designers like Chanel etc...
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^ The California and Hawaii boutiques are very strict now.
 
#545
What I hate now is that they keep all the good stuff in the back! And with the draw of luck system is even harder to get the popular items! My SA showed me several items last week but all are reserved and took down my name, I guess unless the other SA didn't sell the item it would be my SA to sell.
 
#546
MrsM-6-7-08 said:
Thanks for all the responses!!!
I don't live in NYC unfortunately but long island so I do go to the city pretty often. So if there is no wait list then I will just keep popping in until I can get a belt kit

I also live near the manhasset store but it's tiny and I don't think they have much stock

If anyone goes to madison H frequently and happens to see belt kits can you please PM me cause I can get there in 30 minutes!
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There is no list, but next time tell an SA what size, color, and have them call you. They cant hold it, but at least you know when inventory first shows up! Ps it's probably not for another three weeks at least.
 
#547
Thanks no 90cm belt kits at madison avenue today. Only has a black/blue one that is not the color I am looking for. The sales girl did tell me a few weeks. I will stop in in a couple weeks to check back
 
#549
calisnoopy said:
do we have a list of H boutiques that are still doing phone orders?
Or are all of them in the U.S. changed to the new policies 100% now?

Was curious about Las Vegas and Hawaii as those are usually the "nicest" more easy going locations in the past...not just for Hermes but also for other designers like Chanel etc...
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The SA in Vegas are awesome and still nice but will not ship any leather items. You need to call ahead to let them know you will be in town and they will hold items in the back for you.
 
#550
I've been reading the thread and I saw that scarves are a completely different matter but I just wanted clarification. You can call a boutique and order a scarf and have it shipped to you but you can not order any leather good items and have it shipped to you.

Sent from my iPhone using PurseForum
 
#551
sign_coachboi said:
I've been reading the thread and I saw that scarves are a completely different matter but I just wanted clarification. You can call a boutique and order a scarf and have it shipped to you but you can not order any leather good items and have it shipped to you.

Sent from my iPhone using PurseForum
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Hi! Does that apply to new customers too? Or do you have to be an exsisting customer?
 
#552
Julide said:
Hi! Does that apply to new customers too? Or do you have to be an exsisting customer?
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Im sorry I don't know. That's what I was wanting to find out. If I can order a scarf via phone from boutique?

Sent from my iPhone using PurseForum
 
#554
lala28 said:
By no means am I the resident expert at interpreting recent policy changes, but I understand that some stores (maybe all stores eventually?) started using a lottery type system to determine which SAs (and in what priority) are able to offer a particular bag to their customers. It's not an absolute time limitation, but I have witnessed first hand this 24 hours guideline in
practice. If the SA is not able to sell the bag to one of his clients within a specified time period, then the next-in-line SA is given the bag and so forth. Some SAs may call a client but are not able to reach her by phone and leave a message asking her to call back as soon as possible. To maximize the SA's chances of selling the bag, she may phone several of her customers until one of them takes the bag. Instead of waiting for the first client to return her call, she will just keep on calling down her customer list. If the first client doesn't phone her back before the SA finds another buyer she will have missed her chance. If a client agrees to buy but changes her mind later in the day, the SA will try to sell the bag to another one of her clients before her time period comes up. This explains why some clients may be called and given a short time period to make a buying decision. Keep in mind that the SA may be feeling some pressure from her colleagues who are impatiently waiting for their turns to spin the selling wheel. This would be consistent with H policy that no longer allows SAs to hold bags in the back for a customer who hasn't actually purchased the bag. HTH shed light on an otherwise confusing and dark H day!
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Does this new policy apply to any so?
 
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