- Feb 19, 2020
I've purchased several Petit H from usa h.com over the last 6 years and didn't receive a ribbon charm on most. I think people return the item and keep the ribbon charm. I recently shipped back an item that was damaged and they asked me to ship the charm back which I had planned to do. You can call customer service to see if they will send you one. Hope this helps. So frustrating.I just received my first petit h item and noticed it didn't come with a leather charm on the ribbon. Did Hermes stop doing this?
I hope they didn't forget about me!