Hermès Petit H
- Thread starter Lutz
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Posting recent purchase of my first bag cover casaques (550 euros). They fit K & B25's. I tried with my B30 (red) and as you can see it doesn't cover the bottom part of the B. Also tried with K28 (orange) and again didn't cover 100%. I also turned the bag cover casaque inside out where the fabric is coated. I'm guessing that's the side to use when it's drizzling/raining ... not that I plan to try this out! 
Hope this is helpful to someone who's considering one.
Hope this is helpful to someone who's considering one.
In North America, we refer to this as gaffer tape, which is electrical tape. A gaffer is the head electrician on a film set.
Bit of a dupe post... but I bought five things - 3 x petit H plus two lip balms as my kids LOVE the lip balms.... talk about expensive tastes.
I got three beautiful shooting star ribbon charms! Cute... sadly one of the tapes was opened and used... the box mangled. So sad and a real dampener on my excitement as I honestly have not got the time or energy to return/complain... so I sent a simple email explaining and we will see what happens. Ce la vie.
ScarfBloke
I got three beautiful shooting star ribbon charms! Cute... sadly one of the tapes was opened and used... the box mangled. So sad and a real dampener on my excitement as I honestly have not got the time or energy to return/complain... so I sent a simple email explaining and we will see what happens. Ce la vie.
ScarfBloke
Lucky to get the three shooting star charms. Really disheartening that one of the tapes you received was already opened and obviously used. This should have never been sent out.
If you don’t mind, please let us know the response you receive to your email.
Love your purchases. But Oh NOOO! I am so sorry to hear one of the tapes was used. This is not acceptable! Couple months ago I had the same issue with a Petit H Cupcake that arrived broken. I think returns are not reviewed closely and things get slipped through the cracks. Not sure where you are located. I'm in the states and I called h.com customer service. They ask I send the item back and give me a full refund. I however asked to return and replace. They emailed a free return shipping label. They also ask that I send photos (as you have done) so they can speak to the warehouse and investigate. It took about two months but I did get a replacement that I was happy with.
This is shocking and painful because we do not expect it from H. In my mind, H was perfect, nothing but quality and perfection.
Things can happen even with H. I feel they will make it right for you. I hope you will let us know how it goes. Sending hugs and virtual support. 
Thank you for your virtual and real support!Love your purchases. But Oh NOOO! I am so sorry to hear one of the tapes was used. This is not acceptable! Couple months ago I had the same issue with a Petit H Cupcake that arrived broken. I think returns are not reviewed closely and things get slipped through the cracks. Not sure where you are located. I'm in the states and I called h.com customer service. They ask I send the item back and give me a full refund. I however asked to return and replace. They emailed a free return shipping label. They also ask that I send photos (as you have done) so they can speak to the warehouse and investigate. It took about two months but I did get a replacement that I was happy with.
This is shocking and painful because we do not expect it from H. In my mind, H was perfect, nothing but quality and perfection.
I had a reply from H, asking for the photos.
ScarfBloke.
Are the shooting star charms rare? I am just happy to have matchy-matchy!
I am not sure that the shooting stars are rare but imo they are one of the nicer charms that are given. Recently some posters have mentioned not even getting the decorative charms.
I hope that you get a new roll of tape without too much hassle on your part. Since they asked for photos it sounds like Hermès customer service is concerned about this.
Thanks for sharing these photos! I'm interested in whether these are strong enough to stick on fabrics or even leather shoes as decoration or even to help fasten bag straps! They're very clever! Hope you're enjoying themHere's Petit H adhesive rolls and photos of the pages in the booklet that came with them. Apologize in advance for my thumb, finger and hand in the photos.I'm hoping my old photo album spine can be fixed using a roll. My DH has more talent than I so have asked him to work on this project. I gave him the blue perforated leather roll because it looks more like duct tape. He's got it in his home workshop.
These adhesive rolls are made from silk fabric and some in leather. I do not believe they are removable so beware. I never asked that question. Prices are 45 euros per roll and one was 50 euros. I think these rolls are a fun way to fix or decorate things!
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Happy to share. I wish I had an answer for you but we haven’t tried using the tapes as of yet. Plan to use to pull together the spine of a photo album at some point. I’m hoping it fixes it and also give it added decoration.Thanks for sharing these photos! I'm interested in whether these are strong enough to stick on fabrics or even leather shoes as decoration or even to help fasten bag straps! They're very clever! Hope you're enjoying them
Bonjour Petit H Peeps,
Ok so sadly I didn't get a reply from Friday's photos photo shoot titled "Hermes-Customer-Shocked-To-See-Petit-H-Tape-Being-Opened-Here-Is-The-Photgraphic-Evidence-In-Bold-Zoomed-In-Colour" so I called on Monday afternoon and sadly there are no more of the tapes in Australia. The gent said to me that after Sydney's Petit H event (November 2021) the items were all put into a large box and during transit everything was shaken around and many of the boxes were damaged. He insisted that it was not used stock. It was suggested that I return it for a refund.
I said that while the box issue makes sense, if that were true the original and new "keeping in place" sticky tape would have been present. I also would not have worried about the packaging is this were true - I am not TOTALLY SHALLOW, just PARTIALLY SHALLOW. I am like not the deep end of the pool or the shallow end... I am the "old ladies stand here for aqua aerobics" depth shallow.
****Thinking to myself only - Do they think that I would use the tape and somehow regret the purchase and make this up? PLUS - Sherlock Holmes chapeau and Pipe in hand moment - the tape was cut crooked with scissors plus the original "keeping in place" tape was missing and NOT IN THE BOX SO IT DIDN'T FALL OFF - Elementary Dear Watson!)****
I politely continued as I am a gentleman! I believed that as the tape had clearly been used then the damaged boxes are further clues that it was returned after opening and use by a person (with no conscience). Ok - so I DIDN'T say that end judgy-bit IRL.... just in my brain! Can you tell I have ADD?
While we were both gentlemen and polite, I felt there was a major "saving face" moment and I happily let him have it. It is gaffa tape! No big deal. Do I need a valium?
I will print off the return label when it is emailed to me and I said I will drop it to the depot myself as I can't think of anything worse than having to wait for 8 hours at home "hoping" the courier will arrive. Reminds me of when I was 18 waiting for my HSC to arrive in the post and I sat on the front porch afraid to go to the loo incase I missed opening the envelope faster than if I grabbed it from the postie himself! Sigh, happy-memories-of-my-youth!
ScarfBloke.
Ok so sadly I didn't get a reply from Friday's photos photo shoot titled "Hermes-Customer-Shocked-To-See-Petit-H-Tape-Being-Opened-Here-Is-The-Photgraphic-Evidence-In-Bold-Zoomed-In-Colour" so I called on Monday afternoon and sadly there are no more of the tapes in Australia. The gent said to me that after Sydney's Petit H event (November 2021) the items were all put into a large box and during transit everything was shaken around and many of the boxes were damaged. He insisted that it was not used stock. It was suggested that I return it for a refund.
I said that while the box issue makes sense, if that were true the original and new "keeping in place" sticky tape would have been present. I also would not have worried about the packaging is this were true - I am not TOTALLY SHALLOW, just PARTIALLY SHALLOW. I am like not the deep end of the pool or the shallow end... I am the "old ladies stand here for aqua aerobics" depth shallow.
****Thinking to myself only - Do they think that I would use the tape and somehow regret the purchase and make this up? PLUS - Sherlock Holmes chapeau and Pipe in hand moment - the tape was cut crooked with scissors plus the original "keeping in place" tape was missing and NOT IN THE BOX SO IT DIDN'T FALL OFF - Elementary Dear Watson!)****
I politely continued as I am a gentleman! I believed that as the tape had clearly been used then the damaged boxes are further clues that it was returned after opening and use by a person (with no conscience). Ok - so I DIDN'T say that end judgy-bit IRL.... just in my brain! Can you tell I have ADD?
While we were both gentlemen and polite, I felt there was a major "saving face" moment and I happily let him have it. It is gaffa tape! No big deal. Do I need a valium?
I will print off the return label when it is emailed to me and I said I will drop it to the depot myself as I can't think of anything worse than having to wait for 8 hours at home "hoping" the courier will arrive. Reminds me of when I was 18 waiting for my HSC to arrive in the post and I sat on the front porch afraid to go to the loo incase I missed opening the envelope faster than if I grabbed it from the postie himself! Sigh, happy-memories-of-my-youth!
ScarfBloke.
So another update...
I sent the parcel back to Australian Online Hermes (courier) and it was received today.
I then had an email saying that they were sending the EXCHANGE to me today too. I was like - WHAT? They said that there was no stock and that I would need to have a refund. I agreed to the refund.
Now I have an exchange.
So I am happy - but talk about rollercoaster ride. Also - WHAT IS GOING ON THERE!!! To send out stock that has been used (as brand new) to then say that it was damaged in the bottom of the box (but sent out anyway) and to then say I needed a refund to then say, no, you will have an exchange.
I need a stiff drink.
I will keep you all posted!
ScarfBloke.
I sent the parcel back to Australian Online Hermes (courier) and it was received today.
I then had an email saying that they were sending the EXCHANGE to me today too. I was like - WHAT? They said that there was no stock and that I would need to have a refund. I agreed to the refund.
Now I have an exchange.
So I am happy - but talk about rollercoaster ride. Also - WHAT IS GOING ON THERE!!! To send out stock that has been used (as brand new) to then say that it was damaged in the bottom of the box (but sent out anyway) and to then say I needed a refund to then say, no, you will have an exchange.
I need a stiff drink.
I will keep you all posted!
ScarfBloke.
Whoa! That is a ride! I did see online last night that it was Add to Cart again, and wondered if new stock had arrived- well, hope you get a fantastic and brand new, unused replacement! Thanks for sharing the journey with us. Enjoy that stiff drink!
Happy that the saga is over. Got the tape, I measured it and while it is slightly shorter than it should be - it appears to be new, but sadly the packing was all over the place again.... so I will just forget it and trust that everyone did the right thing.
Thanks for all your 'good vibes' along the way and I also got a newspaper - The Daily Knot (2021) so while a bit old - I will enjoy reading it!!
Have a great weekend!
ScarfBloke.
Thanks for all your 'good vibes' along the way and I also got a newspaper - The Daily Knot (2021) so while a bit old - I will enjoy reading it!!
Have a great weekend!
ScarfBloke.