I had a very bad experience on Bluefly that was in no way Hermes related. Over the years I occasionally ordered from them (clothing), and as with all on-line retailers I would return that which didn't fit or didn't work on me. 2 years ago I ordered several sweaters/cardigans in varying shades of green hoping to find 1 that worked out.I did, and subsequently returned the rest. That particular year I think I placed 6-7 orders and ended up returning 75% of what I had ordered. Given that this is an e-tailer, and that there is no way to try things on before purchase, I didn't think this to be unreasonable.
Fast forward to the next year, I found what I thought to be the perfect item, and wanted to order, and was denied 3x in a row with no explanation. I called them and asked why my order would not go through and they said that I had been removed from the accepted customer list because of the number of returns I had made the previous year!
Fair or not, I was furious. Keep in mind that I always paid shipping to and from, so I was not abusing a free-return policy. I found it completely unreasonable that this would happen. For a B&M in-store purchase? I absolutely can see the point. I wrote them a scathing letter and told them my money would be spent elsewhere.
My point of this note is not to dissuade anyone from purchasing at Bluefly, but to do so with caution. Nowhere (at that time) was this return policy listed anywhere on their website. If you want to order something "to look at it and decide", you might be blacklisted from any future purchases if you end up returning the item.