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All the styles of the H shoes are on display, you just have to ask the SA for your size.Thanks both of you! Is Hermes like Chanel where if they don’t have the shoe, they’d be able to source? Or the shoe has to be on display? TIA
Yes, they can source if it's not on display. If I find something on the H website that the store doesn't have on display, I usually just pull it up on my phone and he puts the reference number in his phone and tells me what the availability is. If it's available at another store, then they can do a charge send and ship it to your home directly or ship it to the store. If it's only available online, and you are physically in the store, then they can do a "click to pay" and order it from the web store. They can only do this if you are physically in the store. (Weird I know, but that's how it is.) Sometimes when I check out, I have stuff from the store, stuff that's coming from another store, and stuff that's click to pay from website, and stuff I am taking with me and other stuff that they will ship to my house.Thanks both of you! Is Hermes like Chanel where if they don’t have the shoe, they’d be able to source? Or the shoe has to be on display? TIA
And I always ask for extra cookies to bring home lol.Got it, good intel! Hopefully I’m able to do that with no purchase history!Yes, they can source if it's not on display. If I find something on the H website that the store doesn't have on display, I usually just pull it up on my phone and he puts the reference number in his phone and tells me what the availability is. If it's available at another store, then they can do a charge send and ship it to your home directly or ship it to the store. If it's only available online, and you are physically in the store, then they can do a "click to pay" and order it from the web store. They can only do this if you are physically in the store. (Weird I know, but that's how it is.) Sometimes when I check out, I have stuff from the store, stuff that's coming from another store, and stuff that's click to pay from website, and stuff I am taking with me and other stuff that they will ship to my house.
I've always had a great experience at Madison. Even random SA's that I share the elevator with have been helpful and nice, compliment my outfit or my bag. And every floor there is a host/hostess who will ask you what beverage you would like. My favorite is the 4th floor though.
Of course you can! Why wouldn't you?
Happy shopping!!
Madison is a flagship and carries every department.
Thank you! I’m saddle shopping for a new horse and want to take a look at the construction of the saddles in person before starting the process of ordering a custom.
I would love to see a thread on this if you go ahead with the Hermes saddle!
I would, but I’m not sure it’s exciting enough for a thread! The ‘process’ really just entails having myself and my horse measured by their saddle fitter to have the saddle made to our measurements.
Ah, but do you bring the horse to the saddle fitter, or does the saddle fitter go to the horse? Do they have horse mannequins in the saddle shop? I've only just begun with the questions. This will be quite interesting.
I can only speak generally as someone who has ordered custom saddles from other “high-end” French saddle brands, but the process is relatively standardized across the industry.
If I recall correctly, the equestrian dept at H Madison is in the back of the ground floor, men’s side (not the scarf side)
Thank you so much. Of course, this is how I have the Hermes saddle shop pictured, thanks to Akira Yamaguchi and the Hermes scarf he designed, Les Artisans d'Hermes.
