Hermes.com ISSUES & SOLUTIONS

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#3,320
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#5,322
There was just a drop on the UK website just as I was about to give up waiting for new bags they dropped nine new bags on the site. The Daisy Picotins were gone I was still able to add the mini Verou to my cart and the bride bag but silly me I was looking at another section while I was waiting when they dropped
 
#5,323
Everydaydazzler said:
The bots beat me again! But what was really strange was this. I clicked on items I didn’t want but just wanted to look at and it was already trying to process my Apple Pay. Of course nothing went through b/c everything was sold out but it was strange. Here’s a few from the drop on the US site
Click to expand...

Sometimes ApplePay glitch like that, nothing to do with the website though. I accidentally ordered a Herbag like that while trying to take a screenshot, thank god Customer Service was able to cancel it for me :lol:

The Evelyne TPM popped up at around 10:20 am EST today when I refresh the bookmark, and it's already seconds too late from beating the bots. I think the one in Gold came back a few times though, probably because H cancelled orders from some of the bot accounts. It's hard to beat the bots when the items first get posted since they get real time alerts, but just stay on the page and refresh (not too fast) to see if it pops back up due to cancelled orders, that's the only way to beat them for now.
 
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#5,324
waterlily112 said:
Sometimes ApplePay glitch like that, nothing to do with the website though. I accidentally ordered a Herbag like that while trying to take a screenshot, thank god Customer Service was able to cancel it for me :lol:

The Evelyne TPM popped up at around 10:20 am EST today when I refresh the bookmark, and it's already seconds too late from beating the bots. I think the one in Gold came back a few times though, probably because H cancelled orders from some of the bot accounts. It's hard to beat the bots when the items first get posted since they get real time alerts, but just stay on the page and refresh (not too fast) to see if it pops back up due to cancelled orders, that's the only way to beat them for now.
Click to expand...
Thank you for the insight! I’m new to Apple Pay and shopping H online. My home store is less than 10 minutes from me and have been building me purchase history but it’s been fruitless (I’m not giving up, I know I’ll be offered eventually) but I might as well try online and get my daily dose of adrenaline! Thank you again.
 
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#5,325
Wondering if anyone’s had particularly helpful strategies. For instance, I’ve found I can usually see new bags faster by searching “bag” vs clicking on the bags or slg categories from the menu. I was able to get a rodeo by using the search bar, whereas I had not had luck clicking through the menu to slgs. Come to think of it, I think that’s how I managed to get chypres earlier in the season. Anyways, wondering if anyone has suggestions. Thank you!
 
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