Hermes.com ISSUES & SOLUTIONS

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#3,320
Please keep your mind and posts on the topic of this thread - hermes.com only.

Please use the ignore function if a member's posts grate on you, or report if they offend which breaks our rules. You do not have to deal with rude or inflammatory comments yourself.

No buying, selling or soliciting is allowed on the forum

TPF welcomes members from all over the world, some of those are fashion and media professionals but they are NOT permitted to use tPF to promote their businesses, services or products within their posts. Use sigs only.

Please post web finds (including h.com's) here: Post Ebay/Web Hermes Finds

Happy online shopping
 
  • Like
  • Thanks
Reactions: Crapples, xspark, RaspberryJam and 9 others
#5,341
GloWW0rM said:
I was not expecting to be able to purchase this as I’ve never been successful but the stars must have aligned today as I managed to get this off the website. It’s in tadelakt leather and in rubis, which I haven’t seen in ages! Now the wait to receive it begins!

View attachment 5607049
View attachment 5607050
Click to expand...
This is awesome! Gives us all hope is possible to beat the bots :) congratulations she’s a beauty
 
  • Like
Reactions: GloWW0rM
#5,343
GloWW0rM said:
I was not expecting to be able to purchase this as I’ve never been successful but the stars must have aligned today as I managed to get this off the website. It’s in tadelakt leather and in rubis, which I haven’t seen in ages! Now the wait to receive it begins!

View attachment 5607049
View attachment 5607050
Click to expand...
Congrats!! I saw this on the UK website yesterday along with the Geta. Glad someone from here who really wanted the bag got it!
 
  • Like
Reactions: GloWW0rM
#5,349
crystal_wellness said:
yes just it means the bag is sold but website is slow to remove the add to cart button
Click to expand...
yeeuns said:
Do people also see the 'add to cart' and when you try to add to cart, it says oops not available. But then you refresh the page, and the add to cart button is still there. Why is their site so broken? lol
Click to expand...
Yeah you are not alone seeing this. I actually thought it's a website glitch and online chatted with H rep and was told it's exactly what crystal-wellness explained.
 
  • Like
Reactions: crystal_wellness
#5,352
Hello,

Apple pay users I am wondering if i choose apple pay instead of check out what happen when you pay? Like do they ask you for the address ? Or give you the option to collect in store?
I would like to use apple pay but collect in store instead of sending it to my address is this possible?
 
#5,353
sara107 said:
Hello,

Apple pay users I am wondering if i choose apple pay instead of check out what happen when you pay? Like do they ask you for the address ? Or give you the option to collect in store?
I would like to use apple pay but collect in store instead of sending it to my address is this possible?
Click to expand...
Don’t think that’s possible never seen collection in store as an option. Only reserve in store and that you don’t pay upfront and wait for an email from the store saying the item is available for collection.
Apple Pay is linked to your apple profile so as long as you have your profile set up with full address etc it just go straight through see example below

Yesterday I was checking Hermes.com Portugal and saw the below but I guess you would have to contact the store and see if they actually have it.

C85311C7-9580-47C5-9209-7DE082CCA44C.jpeg

Edited personal info visible PT
 
Last edited by a moderator:
  • Like
Reactions: showgratitude, obsessedwhermes and celebrationfl
#5,354
sara107 said:
Hello,

Apple pay users I am wondering if i choose apple pay instead of check out what happen when you pay? Like do they ask you for the address ? Or give you the option to collect in store?
I would like to use apple pay but collect in store instead of sending it to my address is this possible?
Click to expand...

They'll autofill the address you've saved for ApplePay. It doesn't give you the collect in store option like you would going through the regular checkout steps on their website. For very popular items that get snatch up in the matter of seconds, your best bet is to use ApplePay because while you're on step 1 or 2 in the regular checkout page trying to collect the item in store, someone may've already paid for the item you're trying to buy.

amdmarques said:
Don’t think that’s possible never seen collection in store as an option. Only reserve in store and that you don’t pay upfront and wait for an email from the store saying the item is available for collection.
Apple Pay is linked to your apple profile so as long as you have your profile set up with full address etc it just go straight through see example below

Yesterday I was checking Hermes.com Portugal and saw the below but I guess you would have to contact the store and see if they actually have it.
Click to expand...
Collect in store and Find in Store are two separate features. Collect in store option will show up when you're going through checkout page, the logistic is that they will ship the items you've ordered to the local boutiques instead of to your home address. Find in Store is merely for you to locate certain item in the boutiques near you, but it doesn't always reflect real-time stock availability and you certainly don't have to go through the checkout process.
 
  • Like
Reactions: notsure and luzdetaiwan
You must log in or register to reply here.
Top