Hermes.com ISSUES & SOLUTIONS

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#3,320
Please keep your mind and posts on the topic of this thread - hermes.com only.

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#4,276
waterlily112 said:
They take different forms of payment it's just that ApplePay is the quickest to check out because you're skipping like 3 steps/clicks, especially if you want to compete against the bots on hot items like Lindy/Evelyne/Picotin :lol:
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Thank you! Helpful. One more question, do you all just refresh the 'bags' page if that's what you're looking for? How do you see all of the latest drops?
 
#4,278
callmelulu said:
Thank you! Helpful. One more question, do you all just refresh the 'bags' page if that's what you're looking for? How do you see all of the latest drops?
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We used to be able to just bookmark the specific product's page and refresh the same link daily around the time when we expect the bag drop to happen. But recently H has changed the URL where it became invalid once the product is sold out (I guess to combat bots but it's useless), you can refresh that page you bookmarked but it'll give you the product no found message. So now we have to wait around the bag drop timeframe and then type in the product name in the search bar to see if the new links have been activated. If the bag became available you'll see the links to all the colors just click as fast as you can and tap ApplePay. Don't think. LOL...By time you see the bag drops in the main 'Bags and Clutches' section most of the time the bags are already sold out. But the toughest part seems to be estimating when the bag drop will happen as it's never consistent. :panic:
 
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#4,284
vio888 said:
I‘ve been stalking the site for more than a month and finally scored the Evie PM 29 Etoupe GHW yesterday. Its my first H bag. I now worry if the bag too big because i actually want the TPMs mini 16.
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i love the 29 Evelyne. The TPM 16 is a tad bit too small for my liking, but super hard to get online.Try the 29 out and see if it fits your daily essentials. If you find you don’t love it, return it via store or online (:
 
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#4,285
rlVlad said:
i love the 29 Evelyne. The TPM 16 is a tad bit too small for my liking, but super hard to get online.Try the 29 out and see if it fits your daily essentials. If you find you don’t love it, return it via store or online (:
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Yup, The TPM 16 out of stock within second. I never be able to add to cart. I think the 16 is tad bit small too and the 29 a bit too big:(
 
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#4,288
CKT said:
The tpm can fit a lot :x also tried to add to cart but it’s gone within seconds, hope no bot got it!
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Sometimes I wish that the all local Hermes had a demo to sample and play around with. That way at least those who are looking to buy get a chance to see if it “fits their lifestyle”.
I find the TPM cute I even bought a tiny water bottle 4 oz. Just so I can put inside it :biggrin:
 
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#4,289
rlVlad said:
Sometimes I wish that the all local Hermes had a demo to sample and play around with. That way at least those who are looking to buy get a chance to see if it “fits their lifestyle”.
I find the TPM cute I even bought a tiny water bottle 4 oz. Just so I can put inside it :biggrin:
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This! Totally agree! I'm new to the brand and was offered a Picotin 22, I wish I could see the other styles and sizes to make a more informed decision.. And to know what size to stalk on the website
 
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#4,290
mchea02 said:
This! Totally agree! I'm new to the brand and was offered a Picotin 22, I wish I could see the other styles and sizes to make a more informed decision.. And to know what size to stalk on the website
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From my experience, a Hermes.com purchase that didn’t work out for me, I was able to return to the boutique and my SA had someone in mind to offer or sell the TPM (since I didn’t love the color).
gives me hope that if someone purchases online and chooses to take store credit so that a local shopper can buy a hard to find bag.
 
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