Hermes boutiques in London

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#1,246
dollybobo said:
On a separate note - I just saw that black croc diamond birkin on the FB page of a reseller...sigh....:wtf:
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[emoji15] not that anyone would be lining up to grab one I think , but there are a very limited number of people world wide who would drop that much on a bag and in experience those people are usually Well established H customers who would buy from store directly and not a reseller on FB,
 
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#1,247
Baglover121 said:
[emoji15] not that anyone would be lining up to grab one I think , but there are a very limited number of people world wide who would drop that much on a bag and in experience those people are usually Well established H customers who would buy from store directly and not a reseller on FB,
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There is definitely a reseller on FB advertising the sale of a bag with exact same specs as the one in the picture. It is either a coincidence or it's the same bag being solicited by a reseller.

Yes, there are VIPs who use their status and access to H to make $...as shocking as it may seem. Just because a person is rich does not mean they are not greedy.
 
#1,249
periogirl28 said:
Unless things have changed, you can ask for a pave diamond Birkin anytime, in any size or colour and Hermes will be happy to find or make you one.
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This! There is no need to buy such bags from resellers unless the person wants to save some money over RRP as they normally resell at a discount. If you want a diamond HW bag, Hermes will make you one no problems!
 
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#1,253
xiangxiang0731 said:
This! There is no need to buy such bags from resellers unless the person wants to save some money over RRP as they normally resell at a discount. If you want a diamond HW bag, Hermes will make you one no problems!
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Well I doubt the bag being sold by the reseller will be discounted in any way. In fact I am pretty certain it will be offered at a steep mark up. Why don't the potential buy just buy directly from H? I have no idea. The same reseller also sold H furniture before that they shipped to their buyer in the UK. Again no idea why the UK buyer didn't just buy from H in London.

Oh and BTW a poster from just a few posts up mentioned a white B being offered to a regular at the new store in plain sight. By sheer coincidence there is a white B offered by the same reseller as the black diamond croc.

My guess in piecing all these things together - a VIP from London is a well disguised reseller.
 
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#1,254
dollybobo said:
Well I doubt the bag being sold by the reseller will be discounted in any way. In fact I am pretty certain it will be offered at a steep mark up. Why don't the potential buy just buy directly from H? I have no idea. The same reseller also sold H furniture before that they shipped to their buyer in the UK. Again no idea why the UK buyer didn't just buy from H in London.

Oh and BTW a poster from just a few posts up mentioned a white B being offered to a regular at the new store in plain sight. By sheer coincidence there is a white B offered by the same reseller as the black diamond croc.

My guess in piecing all these things together - a VIP from London is a well disguised reseller.
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"Exactly, my dear Watson!" Well done!
 
#1,255
First visit to the new boutique. So happy to see my SA from NBS working here for a few days. Wonderful shopping experience which, unfortunately, once again ended on a low... They were out of the bracelets I was after but my SA confirmed that they had them in NBS. As I also got a men's tote that comes in a really huge box which I did not fancy carry around all the way to Piccadily, I asked whether they could kindly keep it for me while I was getting the bracelets from their other store. Blunt reply from one of the SMs: "Sorry, we don't do that".
An orchid and a few glasses of champagne do not make up for disappointing customer service.
 
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#1,256
Lostinlondon said:
First visit to the new boutique. So happy to see my SA from NBS working here for a few days. Wonderful shopping experience which, unfortunately, once again ended on a low... They were out of the bracelets I was after but my SA confirmed that they had them in NBS. As I also got a men's tote that comes in a really huge box which I did not fancy carry around all the way to Piccadily, I asked whether they could kindly keep it for me while I was getting the bracelets from their other store. Blunt reply from one of the SMs: "Sorry, we don't do that".
An orchid and a few glasses of champagne do not make up for disappointing customer service.
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sorry to hear your encounter there, dont let it upset you.
i never liked the sloane st H and i never will, even it has changed its interior, new shop does not impress me and the staff are the worst there out of all the H's I have been to all over the world. In London I much prefer NBS and exchange sq. Selfridges and Harrods are also nice
 
#1,257
To be truthful, the SAs were all nice enough. Too bad, my "usual" one from NBS could not help me with bags. The one I dealt with (on "loan" from Harrods) was extremely pleasant as was the cashier and even the security guy. Just the SM... She did looked a bit stressed though despite the store being fairly quiet.
 
#1,258
Lostinlondon said:
First visit to the new boutique. So happy to see my SA from NBS working here for a few days. Wonderful shopping experience which, unfortunately, once again ended on a low... They were out of the bracelets I was after but my SA confirmed that they had them in NBS. As I also got a men's tote that comes in a really huge box which I did not fancy carry around all the way to Piccadily, I asked whether they could kindly keep it for me while I was getting the bracelets from their other store. Blunt reply from one of the SMs: "Sorry, we don't do that".
An orchid and a few glasses of champagne do not make up for disappointing customer service.
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Did you mean they would not keep the bag or just the box for you? Hermes tries not to hold or deliver items after payment as some bad experiences have occurred and I think you can probably guess what. I don't think you would want to risk losing your lovely tote before having a chance to use it. I think it would have been better to have it nicely explained to you instead of getting a blunt "No" despite the orchids and champagne. Btw they are working on more secure delivery options. Happy shopping!
 
#1,259
periogirl28 said:
Did you mean they would not keep the bag or just the box for you? Hermes tries not to hold or deliver items after payment as some bad experiences have occurred and I think you can probably guess what. I don't think you would want to risk losing your lovely tote before having a chance to use it. I think it would have been better to have it nicely explained to you instead of getting a blunt "No" despite the orchids and champagne. Btw they are working on more secure delivery options. Happy shopping!
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Thks Perlogirl28. Maybe I lack imagination but I really cannot see what bad experience may have occurred. Bag was paid for and boxed. All I needed was for the store to keep hold of it, for 2h max, while I was going to another of their local stores, to purchase more of their products. Anyway, I'm over it now. Not a massive deal just a small disappointment.
 
#1,260
dollybobo said:
Well I doubt the bag being sold by the reseller will be discounted in any way. In fact I am pretty certain it will be offered at a steep mark up. Why don't the potential buy just buy directly from H? I have no idea. The same reseller also sold H furniture before that they shipped to their buyer in the UK. Again no idea why the UK buyer didn't just buy from H in London.

Oh and BTW a poster from just a few posts up mentioned a white B being offered to a regular at the new store in plain sight. By sheer coincidence there is a white B offered by the same reseller as the black diamond croc.

My guess in piecing all these things together - a VIP from London is a well disguised reseller.
Click to expand...
Maybe you should be telling Hermes about this.
 
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