Hermes boutiques in London

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I keep asking this and it goes unanswered so if it is in the wrong forum kindly feel free to move or redirect me. But is this the best time to ask a London SA about a la carte bags? Would be grateful for any feedback
Don't expect your SA to be psychic.
Your SA might just be relieved that you are one of his or her clients that is not angling for a special bag and even consider you.
I really do believe that the best thing is to be spontaneous, natural and not to scheme.
 
Hi all, this may seem like a silly question, but I tried to place a wish for a Kelly To Go in London and was told that wasn't possible as it's available as a walk-in (on the rare occasion they might have one in stock, of course!), so I kept my current wish. The next time I visited I asked if they had any in stock and was told no, but the SA put a note on my profile stating what I was looking for. Does this differ in any way from an actual wish?! I'm hoping it means I'm building a little rapport with the staff now...
 
Hi all, this may seem like a silly question, but I tried to place a wish for a Kelly To Go in London and was told that wasn't possible as it's available as a walk-in (on the rare occasion they might have one in stock, of course!), so I kept my current wish. The next time I visited I asked if they had any in stock and was told no, but the SA put a note on my profile stating what I was looking for. Does this differ in any way from an actual wish?! I'm hoping it means I'm building a little rapport with the staff now...
Yes it differs from a wish. My SA has a note on my profile that I’d like a Mini Lindy- however it’s just something to remind the SA of what you might be interested in rather than a ‘wish’ that might be fulfilled by the central team. But others may disagree.
 
The thing for the U.K., the system on their store "Hphones" :-) is set up such that only Birkins and Kellys can be put in as official "wishes". So any other bag styles including To Gos, MLs, even the Constance goes in the SAs' own memos for which customers requested these bags. I have had appointments with my SAs as they put in my new wish for the next round and both have confirmed this. My most recent wish was placed last month.
 
Would anyone be kind enough to share how long it takes to fulfil a Kelly Pochette wishlist? I placed mine for approx 9-10 months and in between this, I’ve purchased about £7.5K worth of items. I know it’s not a lot in the whole scheme of things.

I’ve had some SAs tell me that absolutely no spend is required as the UK works on a wishlist system and I’ve also seen social media influencers brag about how they have been able to get their BK without much spend. Others have said that spend is inevitable. I’m just very frustrated with the wait. If a KP is not possible with how much I’ve spent, I rather switch to another bag instead of waiting indefinitely or be told how much more I need to spend.

Appreciate everyone’s sharing, especially those who have secured your wishlist BKs in the past 12 months. I’m new to London and hence the questions.

Be brutally honest if you need to. I can take it.
 
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Would anyone be kind enough to share how long it takes to fulfil a Kelly Pochette wishlist? I placed mine for approx 9-10 months and in between this, I’ve purchased about £7.5K worth of items. I know it’s not a lot in the whole scheme of things.

I’ve had some SAs tell me that absolutely no spend is required as the UK works on a wishlist system and I’ve also seen social media influencers brag about how they have been able to get their BK without much spend. Others have said that spend is inevitable. I’m just very frustrated with the wait. If a KP is not possible with how much I’ve spent, I rather switch to another bag instead of waiting indefinitely or be told how much more I need to spend.

Appreciate everyone’s sharing, especially those who have secured your wishlist BKs in the past 12 months. I’m new to London and hence the questions.

Be brutally honest if you need to. I can take it.
If it helps, I have been waiting 16 months for a kelly in a neutral colour, and non-exotic leather. I know others who are the same wait at the moment. I think KPs are a bit rarer
 
Would anyone be kind enough to share how long it takes to fulfil a Kelly Pochette wishlist? I placed mine for approx 9-10 months and in between this, I’ve purchased about £7.5K worth of items. I know it’s not a lot in the whole scheme of things.

I’ve had some SAs tell me that absolutely no spend is required as the UK works on a wishlist system and I’ve also seen social media influencers brag about how they have been able to get their BK without much spend. Others have said that spend is inevitable. I’m just very frustrated with the wait. If a KP is not possible with how much I’ve spent, I rather switch to another bag instead of waiting indefinitely or be told how much more I need to spend.

Appreciate everyone’s sharing, especially those who have secured your wishlist BKs in the past 12 months. I’m new to London and hence the questions.

Be brutally honest if you need to. I can take it.
I’ve had a wish for a Kelly Cut for nearly a year - I asked about it this week and the SA said they’ve had fewer than 10 delivered in the last year… add to that the colour specification and it makes my chances slim to none. Could well be the same with the Pochette. I’ve hardly spent anything there this year, TBF, but I got my Constance with minimal prespend, so I really don’t think that matters too much.
 
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As far as I know, Kelly Cuts and KPs are in the same group as all other Kelly iterations, in all sizes. They are not SLGs or placed in a separate group eg Clutches. It follows that at podium, the store managers and SAs who place the orders are going to take this into consideration and the number of these styles would be far fewer compared to other much more currently in demand ones especially the Kelly 25. I don't think they are allowed to place an order of 100% K25s either, it has to vary as much as possible. This has been the directive worldwide for decades as confirmed by my SAs who travel to Paris and are kind enough to share (UK, EU and Asia). Thus the chances of obtaining one really quickly would be lower even with relatively lower demand and there would be a queue of those already waiting. Even a high spend might not expedite the offer if Paris does not send the bags out. In the end it's all about patience and how long one decides to wait for it. When offered, some clients then put in these requests as SO/ A La Carte for these styles, that's one way to maximise chances.
 
Thank you for the clarification.
There might be time-limit on how long items can be held for collection in Hermes stores.
Do you have friends in UK who could order and collect it for you, then you collect it from them?
No I don't unfortunately.

I did that once in 2022 and once in 2024. Both took just under 4 weeks to arrive.

H.com T&Cs state that “Please kindly note that your order will remain in store for only 21 days." So your 6-week timeframe would likely work, but of course no guarantee.

I'm sure you can contact H.com to ask them to keep the order in store for collection for a bit longer in case the item arrived too early. :smile:
Thanks for sharing! I'm thinking it might be a bit of a risk and perhaps I'll forget about it for now.
 
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