That's interesting, thanks for clarifying, about not auto-qualifying for By Appointment / The Penthouse. I've qualified on 3 or 4 separate occasions, including a few months ago, Every time, I got an email inviting me to book a time within 24 hours of qualifying to that level, so just presumed it was an automatic perk. I feel like a 'proper' VIP now getting those emails lol. Sorry for misleading anyone.
You say "
might have been able to pull some strings" implying that I'm not speaking from experience / knowledge. I am being honest and open: they really could pull the H strings, at least occasionally, and a few times when not even asked LOL. My most recent experience on a B being set aside by a Harrods Personal Shopper was about a year ago, but maybe it was because of the pandemic there was a bag going spare or whatever.
Appreciate your clarification, Gelato, as guessing you've more experience of the Hermès / Harrods system than me

Love hearing others' knowledge - bag and knowledge nerd here hehe!!
Maybe you can also answer my question from earlier given your H at Harrods (HeAtHa?!) knowledge - can I currently drop a bag there to be sent to the Spa?