-You're only charged when the bag arrives
-No, the wait list can vary anywhere from 1-5 years depending on the availability of leathers and color of leathers and the complexity of your order
-waitlist is usually for Birkins but can also be for a Kelly if the specifications you want are not readily available
I do agree that SAs should be professional and they shouldn't "yell", but you also have to understand that you would not be in the best of moods either if you had numerous calls and walk-in customers asking for a Birkin every single day. Get to know an SA, better yet get to know the staff and show them your loyal to the brand. The quality of Hermes, in my opinion, sets them apart from any other brand and this quality begets loyalty.
Thank you so much amkur. This answers all of my questions
