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Just an update for anyone who is interested/cares.. my item is still in customs and this is the 10th business day. I'm beginning to think they are just using my bag for their personal use that's why it hasn't been sent!ullhair:
ullhair:
What the heck!!! Is there anything that you can do besides wait?
I'm not sure.. I called USPS as they are now the carrier and they said it's in custom, nothing more they can see or do right now. They just basically told me custom can hold onto my item for 30 days if they wanted. I asked them if they needed something from me that's why it hasn't been sent or has a delay and they said if they needed something from me, they would have sent paperwork already. I looked up customs not sure who to speak to. Ughhh such sadness in my life!
I'm sorry but that is crap! It would be time consuming on your part but I would call and or email customs until I aggravate them enough to give it up. Maybe not the most mature approach but I would be so angry. I imagine there are worse things being brought into the US then a preloved bag!!!! Good luck. I hope they release your item soon.
Just an update for anyone who is interested/cares.. my item is still in customs and this is the 10th business day. I'm beginning to think they are just using my bag for their personal use that's why it hasn't been sent!ullhair:
ullhair:
I'm right there with you, lady! ugh! so frustrating, 7 days and counting. no movement what so ever.
My customs is in Chicago, too! Is yours?
I've seen some other people get their items when it goes thru a different customs but of course we have no choice. So maybe something going on in the Chicago site?
i live in Chicago, so yes it still sitting at Ohare. i went through this with my card holder and USPS just told me there's nothing they can do for me. were you able to get a hold of a contact number for customs?
Finally got my bag! 18 total days since my order. Along with a $101 custom fee.
Any update on yours?
Finally got my bag! 18 total days since my order. Along with a $101 custom fee.
Any update on yours?
My customs is in Chicago, too!
May I ask how much the bag was? I just received a bag from Brandoff in Japan last week, was only in customs less 30 minutes (came through Jamaica, NY) JFK in NYC before it was scanned out. I did not have to pay customs, bag was just under $1500 US.