Hi Everyone!
I usually hang around in the LV subforum, but I have started to really fall in love with Hermes! About a year ago, my mom bought me an enamel bracelet, and as I was taking it off the other night, the palladium at the bottom tore off! (Attached are the pictures so you can really see what I'm talking about.) I am really gentle with everything I own, so I was shocked that it broke! Has this happened to anyone before? If so, can the H store fix or replace it? Do you think they would charge me? My local store (Beverly Hills) is really close, so I don't mind going, but we are having some awful weather so I don't really want to try going unless you all think they could do something. Thanks a lot!!
I usually hang around in the LV subforum, but I have started to really fall in love with Hermes! About a year ago, my mom bought me an enamel bracelet, and as I was taking it off the other night, the palladium at the bottom tore off! (Attached are the pictures so you can really see what I'm talking about.) I am really gentle with everything I own, so I was shocked that it broke! Has this happened to anyone before? If so, can the H store fix or replace it? Do you think they would charge me? My local store (Beverly Hills) is really close, so I don't mind going, but we are having some awful weather so I don't really want to try going unless you all think they could do something. Thanks a lot!!