Has anyone shopped at Italist?
- Thread starter mirukuku
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So, what's my first experience shopping with Italist???? NEVER AGAIN! They sent me the wrong order. Instead of getting the Givenchy Antigona, size small, I received a pair of Prada shoes. I am beyond IRATE! It's unbelievable that a $2000+ purchase is handled so recklessly. So pissed. Of course, they don't have a number you can call. I emailed them immediately and so far, NO RESPONSE!!! DO NOT BUY FROM THEM. Wouldn't be surprised if it's some sort of scam
So, it gets even worse. I have an email acknowledging they sent the wrong item! Great! However, they want me to return the item BASED ON THE ORIGINAL PURCHASE, and pay shipping and all relevant duties....what?!?!?! This is not my mistake or a return because I didn't like the product. So why am I responsible for any charges????!!! I have searched high and low for a number but I cannot find anything. If anyone can help, please let me know. This is outrageous. I am calling my credit card company next.
I would request reimbursement for duties and shipping cost. Otherwise tell them you will fight via your credit card company and they will end up with nothing.
I was looking at some Saint Laurent Jeans and they have really good prices. The model they use they look horrible and not very good looking jeans so I start doing a search and the Jeans details are good but there are a few things that make them not original like the placement of of the letters on the pocket and then the way the letters are written are not the same from the original. There is a stitch that is missing on the part of the zipper, the rear pocket is a little too ripped on the edge and next to the pocket between the front and the back there is a V cut and original is wider italist is more narrow.
The color is different than the one from ysl.com the patch where the Saint Laurent on the right pocket both probably has a patch in the back but the one from italist you can see the squared and is not invisible. I mean this high end companies do things perfect and I was very tenting to buy this jean because of the price ysl.com 750 italist 393.54
But there are few mistakes that makes me not buy them. Replicas are very well done now days.
I just checked a dolce gabbana polo too and the stitching on the crown not the same. Close but not perfect. Is like doing a signature. At the same time all this stores that sell high end products offer the best customer service in Europe or the USA I don't know about Asia or other parts of the world but is probably the same.
The color is different than the one from ysl.com the patch where the Saint Laurent on the right pocket both probably has a patch in the back but the one from italist you can see the squared and is not invisible. I mean this high end companies do things perfect and I was very tenting to buy this jean because of the price ysl.com 750 italist 393.54
But there are few mistakes that makes me not buy them. Replicas are very well done now days.
I just checked a dolce gabbana polo too and the stitching on the crown not the same. Close but not perfect. Is like doing a signature. At the same time all this stores that sell high end products offer the best customer service in Europe or the USA I don't know about Asia or other parts of the world but is probably the same.
I have a few original dolce and gabbana polos and the stitching are all exactly the same, every time but the one from stalest.com is not. I will probably stay away from it. I mean if I want a replica I can get it for way cheaper. There are other websites like matches fashion.com or far fetch.com etc. that can offer you good prices with a great customer service
I am about to purchase a pair of shoes but I am confused about the price. The prices are listed in Euros, I am in the US so do I just convert the final amount to USD or is the price listed the price I will pay? Sorry of this seems like a dumb question but usually when buying from a place with different currency, they list your currency (in my case USD) on the final order page.
I know the prices are great in this website, but the items are good fake. I recomend you to not purchase there. I bought from sites in Europe and shipping & customer service are great and originals. Italist is cheap because their items are fake. ioffer.com sell fake items for way way cheaper.
I've ordered from them and all of my items have been authentic. What did you receive that wasn't?
I didn't buy from them because I looked into the Saint Laurent Jeans and a dolce gabbana polo details and the stitching are not the same as the original. I posted some pictures of the samples and because of the customer service reviews i decided to not buy there. I don't know any high end boutique that sell this luxury brands and give you bad customer service.
I cannot vouch for the whole site but only the items I have received. I have bought several bags as well as Gucci loafers and GG belt, and one item of clothing (Acne Raya cardigan). I've had some authenticated, others compared them with boutique items and in one case, I had the same bag in a dif color way ordered from Gucci so I could compare it directly myself. I have never had any issues with authenticity with any of them and I would say some items (e.g. Gucci loafers) are hard to duplicate.
I received my order...I placed it on a Sunday, Monday was a holiday...and my order arrived on Wednesday! Very fast shipping from Italy.
I did have to call my credit card to get them to authorize the charge and let them know it was not fraud since it was an international transaction.
The shoes were packaged securely and the box wrapped in tissue. Everything was in order. The Valentinos came with dust bag and extra studs. The shoes themselves are perfect as well! All in all I give this experience and A+ and I would definitely shop again with Italist. I got a great pair of Valentino's for over 50% off the regular price!
Hope this helps anyone who is considering buying from them.
I did have to call my credit card to get them to authorize the charge and let them know it was not fraud since it was an international transaction.
The shoes were packaged securely and the box wrapped in tissue. Everything was in order. The Valentinos came with dust bag and extra studs. The shoes themselves are perfect as well! All in all I give this experience and A+ and I would definitely shop again with Italist. I got a great pair of Valentino's for over 50% off the regular price!
Hope this helps anyone who is considering buying from them.