actually if you have two accounts and one is limited the other will be as well - they link them up automatically if you give similar info - same happened here. plus, you can only have one premier and one personal account. the buyer will have to wait I think - a bit of a pain but what can you do...
as for paypal - why don't you just call them? I never wait for email responses. ask for the resolution centre. good luck
well, I have not given the similar information yet so I don't know what to do then because I can't have both accounts not working. I mean, the buyers are going to be refunded their money no matter what since I am unable to respond to any of the complaints. Can't even type anything. So If I don't respond by March 14th, then it is decided in their favor. What can I say to the buyers to keep them more at ease? Should I tell them to try and be patient with me?