Handles on my *New* 04 Black City w/pewter hardware

The person I talked to said pre owned OR not directly purchased from a Bal Boutique like the NY or LA or Paris, etc. store.

Maybe I will call again tomorrow and confirm the whole Saks, NM, stuff but that is what they said.

They DO require a receipt/proof of purchase to have your bag repaired now. The good news is that Bal stores usually keep pretty good track of all of your purchases in their computer :yes:
 
BalNY keep computerized records of their customer's purchases :yes:

Also, your credit card company could provide you with a copy I am sure.


Wait, how are they going to check that you didn't get it from BalNY or BalLA? Do we have to provide receipts? I'm a little nervous because I lost my Tomato City's receipt... :s