Gucci Disco Bag Club

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So, I called them on Friday /Saturday and told them I wasn't happy. I was asked to email a photo of the problem. I was told that the relevant department had been notified and that they would be in touch.

I called again Monday morning my time and there was no update as they work to business hours.

I then called back during London business hours as I was told that the beige stock levels were down to single digits! I spoke to the trusty Sahara who looked at my emails and instantly gave me a returns number and labeled my transaction a 'faulty exchange '. This means a replacement bag is on hold for me. DHL is picking up my bag tomorrow

My tip is to call during London business hours as they obvious have the clout to get the job done. Incidentally, I called Gucci Australia and asked in the event I have a problem with any Gucci product purchased from Matchesfashion, would Gucci Au repair etc. . I was told YES as they are an official supplier. How good is that!

Buy with confidence from Matchesfashion and thanks for asking
So glad it's all in hand and they have another ready and waiting for you. Looks like the Rose Beige is being snapped up quickly!
 
After you have pirchased from matches, then they ask you to do a feedback so you can get a 10% discount code for your next purchase. Yesterday I've given to some one here already...
Thank you so much for being so kind enough to share with me. I've now got a Rose Beige making it's way to me at a fantastic price :biggrin: The question is, am I worried about colour transfer?... Yes!..... But did I throw caution to the wind and go with my :heart:? Well that's an even bigger YES! Fingers crossed I love it just as much in real life :smile:
 
So glad it's all in hand and they have another ready and waiting for you. Looks like the Rose Beige is being snapped up quickly!
Thanks again for checking on me, btw the Rose Beige is now sold out at Matchesfashion. I think it's all of us here who have snapped them up lol!

I will let you all know when the new bag arrives (bit worried one hasn't been put away but Sahara said in the event of a faulty exchange they will go as far as to source a replacement directly from the supplier). The black one is perfect though
 
Thank you so much for being so kind enough to share with me. I've now got a Rose Beige making it's way to me at a fantastic price :biggrin: The question is, am I worried about colour transfer?... Yes!..... But did I throw caution to the wind and go with my :heart:? Well that's an even bigger YES! Fingers crossed I love it just as much in real life :smile:
Scotchguard the bag or even ring Gucci. I plan on using Collonil which is what Mulberry recommend. I spray/condition all my bags and shoes before I use the for the first time. The only exception is patent as that is trickier. Enjoy your gorgeous bag
 
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I also posted this in the price increase thread: The Soho Disco will be $1415 in Canada on Friday, it's currently $1170 in Canada so it will be a 21% increase. In Vancouver they still have the black and beige in stock, as well as the black/white and green new styles.

I just ordered the red one from Matches with a 10% referral code. After conversion it ends up being around $985 CAD, which is a $330 savings from the current after-tax price, and a whopping $600 savings from the price post-price increase. So crazy.
 
For everyone who bought on matches, are you from the US? They charge $97 for duty, which basically cancels out the 10% discount code.
I'm in Canada. I don't think they are the ones charging duty, duty is paid to the government so you'll have to pay it upfront (through Matches) or when your package arrives (through DHL).

I saved a ton of money buying from Matches (versus in store in Canada) so even with duty, it's still much better. If you buy it in store locally, the duty is already embedded in the price anyways.
 
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Scotchguard the bag or even ring Gucci. I plan on using Collonil which is what Mulberry recommend. I spray/condition all my bags and shoes before I use the for the first time. The only exception is patent as that is trickier. Enjoy your gorgeous bag
Thanks for the tip. I have some Collonil, so will most likely spray it with that before using. I didn't realise you bought both the black and the rose beige. Are they both as nice as each other in person?
 
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Thanks for the tip. I have some Collonil, so will most likely spray it with that before using. I didn't realise you bought both the black and the rose beige. Are they both as nice as each other in person?
Yes, they are. I was going to buy the YSL monogram Lou bag but the crossbody strap is way too long. I believe that the Disco will be a collectors item and my darling daughter will inherit my bags - that is my justification and I am sticking to it lol!
 
For everyone who bought on matches, are you from the US? They charge $97 for duty, which basically cancels out the 10% discount code.
Yes, I had to have mine delivered to the UK as luckily I have family there and that cancels out the duties charges. The total cost for mine from MF with 10% off & delivery to the UK was about $811
 
Now you can get 10% off MatchesFashion via their app with the code APP10, but I can't seem to get this to work on Gucci Soho Disco, has anyone else tried it and has it worked for you?
The Gucci soho is often excluded from promos or discounts, which is one reason why the 10% MF coupons are so great.

That said, I checked and the Gucci Soho IS included in the current Saks 5th Avenue promo! ($200 off an $800 purchase) :D
 
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