"Gifts" from Cartier SAs

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you can call online and tell them you need the cleaning kit and travel pouch .They sent me two travel kits and 3 different pouches by dhl .
Thanks, but I’m asking if she ordered online because she didn’t receive any gifts with her purchases and it seemed odd but idk what HK’s practices are in their stores
 
I have a really wonderful SA, whom both and DH and I chose as our SAs separately without realising!
We are not big spenders, over the past year we purchased: My e-ring, a pair of earrings, two pairs of cufflinks, a watch strap.
I've received: 3 coffee table books, 5 or 6 perfume samples, 2 bottles of champagne, 4 or 5 candles, red packets during chinese new year, plus extra cleaning kits, travel pouches.
That said, we really appreciate her and also gave her a small gift for xmas (Chanel body lotion) and snacks around festive seasons when I go visit her.
 
if you dont mind me asking, where are you located? I feel like Toronto yorkdale sucks.
I’ve heard others say the same. I’m in NYC and go to the 5th ave location. Some have also had negative experiences there so it may all depend on the SA. Mine is lovely but didn’t warn me about the price increase so there’s that lol
 
Back in the day when we knew the Store Director at our local Cartier boutique quite well, she would take us to dinners at Matsuhisa, Cut and various places as well as gifting us Cartier pens and small leather good accessories like luggage tags and small jewelry travel cases and flowers on special occasions and holidays...
 
When I bought my love online I just got a travel pouch lol. I bought my mom a thin with 6 diamonds in the store and got champagne (he said he has to hide his stash lol), a travel pouch with little pillow, cleaning kit, and 4 little perfumes he said just came out. He didn’t give me the authenticity certificate though so I need to contact for that.
 
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