Receipt??? Seriously....the bag is like 20 years old! ���� Chanel why!?? Lol
Experience with Chanel refurbishing/repair
- Thread starter LVuittonLuvr
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Yes, there is no way other than to re dye at leather surgeons etc, which I don't recommend. Even they don't recommend it.
I would just use your bag and enjoy it as is, and the bag looks good!
Then, when you think you're over it, put it for sale and let the money go to a new preloved or new in store.
I would just use it and enjoy it
Oh I see...thanks! How about that meltanian?? Is that the name? I always get it confused with melatonin...hahaha Will that help with enhancing the colour? Well, I'm thinking of the neutral one, in delicate, I think?? :SYes, there is no way other than to re dye at leather surgeons etc, which I don't recommend. Even they don't recommend it.
I would just use your bag and enjoy it as is, and the bag looks good!
Then, when you think you're over it, put it for sale and let the money go to a new preloved or new in store.
I would just use it and enjoy it
Is there somewhere else they recommend people go to have their bags refurbished? They told me a price not too long ago last year but that may be null and void now.
My zipper is changing colors, my stitching on the handle and the double Cs needs to be fixe as well. Who do they think is suppose to care for their bags now...just any ole body?!
My zipper is changing colors, my stitching on the handle and the double Cs needs to be fixe as well. Who do they think is suppose to care for their bags now...just any ole body?!
Hi. I've used Leather Surgeons for my vintage Chanel repairs. They ph balance, clean, repair and they do re-gild the chains, cc's, etc. they will do a color touch up on areas that only need it. My recommendation is to email them and attach pictures. They will give you an idea of what can be done plus a quote. You ship your bag to them and it's usually returned in roughly three weeks. Authenticity certificates are included with any spa service. The repairs have been fantastic.
HI, my mum and I recently went into Chanel Hong Kong at Harbour City in hope to send one of her wallet for repair. The snap button can no longer snap into place. My mum bought it probably around 15-20 years ago from Hong Kong Chanel itself and I don't blame her for losing the receipt since we have moved house twice! The authenticity card and sticker in the wallet is still attached, number starts from 2. What shocked both my mum and I was when the sales attendant put it in polite words that they cannot find record of this wallet being made under Chanel nor was it sold under Chanel. My mum tried to explain that she even bought another bag with the wallet from the boutique and it is definitely authentic and purchased from Chanel boutique! Not from a reseller or one of those preloved boutique chains that also sells brand new in Hong Kong! I was dumbfounded and the sales attendant did not offer any form of solution to this. All she insisted was the wallet was not purchased from Chanel and sort of implying that it is fake! Now would we risk bringing in a fake knowing Chanel has their way to detect a real to fake bag? Imagine the embarrassment!
Now the question, can anyone help me as to how I can find a way to fix the snap button? I'd like a professional to fix it as the wallet is still in great condition! And is it right or possible at all that even Chanel has difficulty tracking their leather goods back to early numbers of 2s? Thank you to anyone who can answer and help me!
Now the question, can anyone help me as to how I can find a way to fix the snap button? I'd like a professional to fix it as the wallet is still in great condition! And is it right or possible at all that even Chanel has difficulty tracking their leather goods back to early numbers of 2s? Thank you to anyone who can answer and help me!
I asked the question on the chic chat thread as well. I'm wondering a question that may sounds kind of dumb but would love to know the answer if someone knows. I currently own an authentic Chanel classic single flap with matching wallet, black lambskin. The leather of chains has some tears so I contacted leather surgeon to send in my bag, and also expressed the interest of making a new gold plated chain with my desired length. However, my question if I do that with leather surgeon instead of Chanel boutique, will that change the authenticity? TIA!
I can't answer your question completely. I have used leather surgeons several times and have been very pleased with their work. Chanel sends bags to them as well and they have been endorsed by the Chanel flagship store on their website. If you send pictures to leather surgeons they will respond with what they can do and pricing. Any spa service that is done on your bag it returned with a certificate of authenticity free of charge signed by Gerry. He's truly a master of his craft. any work you have done by them will not change the authenticity of your bag. HTH!
I got the answer back from them, basically they said they can't speak for Chanel's policy about the authenticity (which I totally understand why) of i send the bag in for repair the tears of my chain and extend the chain. The thing is Chanel boutique just never return my call regarding my request of repair. So frustrating, it's like they don't care about the business with customers....
That is very frustrating that Chanel won't call you back. Can you go to the Boutique? You might get a better response in person. How old is your bag? Chanel is no longer repairing bags over 5 years old. Also, it would depend upon whether you will want to sell your bag in the future. The bag would be authentic, but lengthening the chain will change the integrity of the design and Chanel might not service it at a later date. Either way, I'm sure you want to get the tears in the leather fixed. If your bag is older than 5 years, leather surgeons might be your best bet. Only you know if you plan on keeping your bag forever and will be more apt to use it more with a legthened chain. Here are a few threads regarding lengthening the chains. I'm considering using mautto as the first thread suggests to make a custom chain to wear a tote cross body without permanently altering the bag.
http://forum.purseblog.com/chanel/wearing-my-non-crossbody-bag-in-crossbody-style-854158.html
Here's one where it looks like members got assistance through Bloomingdales and Chanel:
http://forum.purseblog.com/chanel/lengthening-of-chains-815027.html
Good luck! Theres more threads if you search in the forum. I hope you get a solution that makes you happy!
Thank you so much for taking the time and effort to help me. My bag is a vintage from 1988ish. So I guess Chanel wouldn't take it in for repair then. According to leather surgeon what they can do is add chains to my old one to lengthen it. At this moment , I know I want to keep it but would prefer to wear it cross body instead of shoulder only. I know Matto, I actually also had a write up about how to lengthen the easy caviar. I just wish Chanel repair department can pick up my phone and tell me nope we cannot repair a bag older then 5 years. Oh btw I don't have Chanel boutique in my area. I guess I'll also ask how much it will cost me if I want to have the leather chain redone and extend it via leather surgeon. I used leather surgeon, the spa service, for my Chanel bag before. My bag was in a pretty good condition so I didn't get "wow" when I got back my bag.
Once again, thank you for the help
You're welcome. Let me know what happens. It's awful that Chanel will not return a call. That's just poor customer service.Thank you so much for taking the time and effort to help me. My bag is a vintage from 1988ish. So I guess Chanel wouldn't take it in for repair then. According to leather surgeon what they can do is add chains to my old one to lengthen it. At this moment , I know I want to keep it but would prefer to wear it cross body instead of shoulder only. I know Matto, I actually also had a write up about how to lengthen the easy caviar. I just wish Chanel repair department can pick up my phone and tell me nope we cannot repair a bag older then 5 years. Oh btw I don't have Chanel boutique in my area. I guess I'll also ask how much it will cost me if I want to have the leather chain redone and extend it via leather surgeon. I used leather surgeon, the spa service, for my Chanel bag before. My bag was in a pretty good condition so I didn't get "wow" when I got back my bag.
Once again, thank you for the help
My last bag leather surgeons re-gilded the chains and cc ball in addition to a major repair. It looks amazing. My first was nice, but it wasn't WOW, either.
Here is the thread about the 5 year rule. Start with post # 137.
http://forum.purseblog.com/chanel/c...ing-refurbishing-bags-over-5-a-922611-10.html
Hi,
I search through the post and still confuse about the definition of repair and refurbishing.
Does repair covers things like corner or piping? I have a white jumbo from 2005 that will need some work on corners and piping. If no, I will need to look for another party to help
I search through the post and still confuse about the definition of repair and refurbishing.
Does repair covers things like corner or piping? I have a white jumbo from 2005 that will need some work on corners and piping. If no, I will need to look for another party to help