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#1,906
plumaplomb said:
carr.laure
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Please refer to post number 1.

There are guidelines to follow to avoid potential abuses.
They are:
only list people who have flaked out on you for no good reason. (there can be extenuating forgivable circumstances - please be fair and resonable).
Please list the item number in question so members here could look up and verify it really happened and read the feedback as well.
This list is only a reference. It is not meant to blacklist people for personal reasons. As a seller, it is something you can come and look at to decide for yourself whether or not you wish to block someone from bidding on your auctions.

Please only post the members name and item # and a BRIEF description of what happened. No chit chat. Use PM for that
 
#1,907
Yet another buyer who claimed that she never intended on purchasing the item, only wanted to add it to their watch list. Not a new ebayer & has plenty of experience buying & selling. At least this one didn't blame their underage child :tdown: Still waiting for them to accept the mutual cancellation.

swoodis55
 
#1,908
tine12345678christine
safat_marof

Her name is "Christine" from Norway.

Exchanged several emails with me and showed genuine interest over the duration of the auction. She wasn't able to bid using her first ID because of my restriction settings (which should had been a red flag). Made the second ID and messaged me that it was her. Proxy bid a couple days before auction end and won. Auction had a total of 20 bids and 4 unique bidders. No payment or response to the invoice or my messages over 36 hours. Email address linked to her second ID is invalid.
 
#1,910
Username: Katiemd

Opened a case against me claiming that an authentic vintage Coach Briefcase she purchased from me was fake
Listing is here: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=301073498239

I re-authenticated the briefcase here at TPF http://forum.purseblog.com/coach-shopping/authenticate-this-coach-818914-678.html#post26100873 and referred her to the authentication info - she then referred to TPF as a "disreputable seedy blog" and called me a number of names etc etc, said she was calling "The Coach Hotline" (??) .

In spite of these shenanigans, the buyer was told (very kindly) throughout that there was no problem with returning the item for a refund if she did not like the AUTHENTIC briefcase (per my clearly stated return policy).

However, she insisted that she absolutely would NOT return it, did not want to return it but continuing to say she wanted money back for what she kept referring to as an "obviously counterfeit not vintage" briefcase.

I held firm that I would give a refund when the AUTHENTIC briefcase was returned, otherwise there was nothing that I could do,

She still has not returned the briefcase - and still has not left feedback.
She posted a false tracking number in the eBay case form -- so I have no idea if she is planning on sending the briefcase back at this point, but she has at least stopped verbally abusing me via the Resolution Center :/

The weeks of insults and drama & apparent attempt to get a Coach briefcase for free were not anything that I would want anyone else to have to deal with.
 
#1,911
christinag said:
Username: Katiemd

Opened a case against me claiming that an authentic vintage Coach Briefcase she purchased from me was fake
Listing is here: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=301073498239

I re-authenticated the briefcase here at TPF http://forum.purseblog.com/coach-shopping/authenticate-this-coach-818914-678.html#post26100873 and referred her to the authentication info - she then referred to TPF as a "disreputable seedy blog" and called me a number of names etc etc, said she was calling "The Coach Hotline" (??) .

In spite of these shenanigans, the buyer was told (very kindly) throughout that there was no problem with returning the item for a refund if she did not like the AUTHENTIC briefcase (per my clearly stated return policy).

However, she insisted that she absolutely would NOT return it, did not want to return it but continuing to say she wanted money back for what she kept referring to as an "obviously counterfeit not vintage" briefcase.

I held firm that I would give a refund when the AUTHENTIC briefcase was returned, otherwise there was nothing that I could do,

She still has not returned the briefcase - and still has not left feedback.
She posted a false tracking number in the eBay case form -- so I have no idea if she is planning on sending the briefcase back at this point, but she has at least stopped verbally abusing me via the Resolution Center :/

The weeks of insults and drama & apparent attempt to get a Coach briefcase for free were not anything that I would want anyone else to have to deal with.
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I had the exact same thing happen years ago. Sold one of my Chanel bags that I'd purchased from the flagship in Manhattan. The buyer receives it and says it's fake because the black ID card was not in the bag (which it was). Paypal and e-bay believe him and take the money out of my Paypal account. Buyer won't return the bag and is screaming bloody murder. This went on for a month. The buyer kept adding things that were wrong and the story kept changing. But refused to send the bag back. So I'm out the funds AND the bag.

I wrote to and called e-bay and Paypal constantly for a month, was not letting go until I got resolution. All correspondence I send going to the buyer as well so he sees I'm not backing off. Finally the buyer states he will pay for the bag but I had to give him several hundred dollars back off the original selling price, and if I didn't do that he would leave me negative feedback. E-bay policy forbids extortion so when I forwarded that correspondence they put the funds back into my Paypal account and closed the case.

The buyer then permanently blocked their feedback.

It so stressed me out that I didn't sell anything on e-bay for a year.

Wish I could remember who the buyer was, if I can figure it out I will post their e-bay name here.
 
#1,914
Another gem that folks may want to avoid:
hellaheiserman

Buyer contacted me directly via eMail -- outside of eBay -- at 12 midnight on a Sunday, saying their item was rec'd damaged. They included photos that looked like this (formerly almost mint) vintage Samsonite Train Case had been beaten to death with an Battle axe - it literally had holes punched in it.. (I've attached 2 of the pix they sent - these are the cases that Samsonite ads showed a gorilla jumping on?! ) the box it was carefully packed & shipped in was also shown in their photos & was perfectly intact (??!)

I thought the damage was a little weird - after all - these cases travel around the world NAKED and survive perfectly- but I took them at their word, responded politely saying no problem, as it was insured, & I would refund, but please contact me via EBay per Ebay rules & my return policy, so I could process the refund and cancel the transaction correctly.

They instead immediately went to PayPal (not eBay) and opened a dispute against me, said rude things (of course) and threatened a chargeback -- without even waiting for my reply to their email (and I had replied literally 5 minutes after they had emailed me).

The dispute & attack on me was entirely unnecessary for a simple shipping damage issue (-- which now really makes me wonder if they created that very extensive damage themselves -- maybe they didn't like it, but didn't want to ship back and possibly pay a re-stocking fee? ) It also was very stressful - not to mention completely outside of my very clearly stated return policy & eBay's policies as well. I eventually got them sorted - but geeze who needs the unneeded drama?

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=291060016568

Anyway - avoid.
 

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#1,915
christinag said:
Another gem that folks may want to avoid:
hellaheiserman

Buyer contacted me directly via eMail -- outside of eBay -- at 12 midnight on a Sunday, saying their item was rec'd damaged. They included photos that looked like this (formerly almost mint) vintage Samsonite Train Case had been beaten to death with an Battle axe - it literally had holes punched in it.. (I've attached 2 of the pix they sent - these are the cases that Samsonite ads showed a gorilla jumping on?! ) the box it was carefully packed & shipped in was also shown in their photos & was perfectly intact (??!)

I thought the damage was a little weird - after all - these cases travel around the world NAKED and survive perfectly- but I took them at their word, responded politely saying no problem, as it was insured, & I would refund, but please contact me via EBay per Ebay rules & my return policy, so I could process the refund and cancel the transaction correctly.

They instead immediately went to PayPal (not eBay) and opened a dispute against me, said rude things (of course) and threatened a chargeback -- without even waiting for my reply to their email (and I had replied literally 5 minutes after they had emailed me).

The dispute & attack on me was entirely unnecessary for a simple shipping damage issue (-- which now really makes me wonder if they created that very extensive damage themselves -- maybe they didn't like it, but didn't want to ship back and possibly pay a re-stocking fee? ) It also was very stressful - not to mention completely outside of my very clearly stated return policy & eBay's policies as well. I eventually got them sorted - but geeze who needs the unneeded drama?

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=291060016568

Anyway - avoid.
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They should have provided you with pictures of the damaged box. Any honest human would have included that. This buyer sounds like a nut case.
 
#1,916
mim-mccar

Put in a best offer $10 less than my asking price on a pair of Valentino Rockstuds, I happened to be online so I accepted immediately. She never paid, never answered any emails, ignored the unpaid item case.
 
#1,917
Another one: (not non-paying but has been harassing me)

starbythesea

Buyer messaged me numerous times about a bracelet asking a ton if questions and for exact measurements, which I provided. She purchased the bracelet and received it and messaged me that it was too small and if I didn't refund her money AND return shipping she would leave me negative feedback. I told her I would refund her, even though she should have known the bracelet wouldn't fit and she opened a case against me claiming I was being difficult and refusing to refund which was a lie. So I reported her for feedback extortion since I have 100% positive and regularly sell high end items and didn't want to risk negative feedback, ugh, having bad luck lately with eBay buyers.
 
#1,918
audreylita said:
They should have provided you with pictures of the damaged box. Any honest human would have included that. This buyer sounds like a nut case.
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They included photos of a non-damaged box! You'd think they'd have at least beaten the box up a little to make their point LOL - it looked pristine. The case was thoroughly wrapped and puffed and not moving in the box when it left here - I've sold hundreds of these & never had this happen. Still - as it was insured, and not an especially expensive item, I agreed immediately to refund without arguing and told them they didn't have to ship back (why waste more money).. so why in the HECK would they open a dispute?
Their reason? "oh I didn't see your reply to my email until 10 minutes later, so I thought you were ignoring me and were trying to rip me off"
wow 10 whole minutes later. Sunday. Midnight..
:laugh:.. oh nebber mind.. AVOID THIS ONE
... NEXT!!...
 
#1,919
christinag said:
They included photos of a non-damaged box! You'd think they'd have at least beaten the box up a little to make their point LOL - it looked pristine. The case was thoroughly wrapped and puffed and not moving in the box when it left here - I've sold hundreds of these & never had this happen. Still - as it was insured, and not an especially expensive item, I agreed immediately to refund without arguing and told them they didn't have to ship back (why waste more money).. so why in the HECK would they open a dispute?
Their reason? "oh I didn't see your reply to my email until 10 minutes later, so I thought you were ignoring me and were trying to rip me off"
wow 10 whole minutes later. Sunday. Midnight..
:laugh:.. oh nebber mind.. AVOID THIS ONE
... NEXT!!...
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I've had buyers get nutty because I didn't respond to them in an instant. It's as if they think we're glued to our computers every minute of the day. Kinda scary when buyers get so fixated and need instant answers for things. Frankly, I try to spend as little time in front of the computer as possible which is difficult at best.
 
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