@BeenBurned, thank you so much! I never noticed this option in the settings. Interesting and, I agree, not a smart thing for the seller to do. This seller does not accept returns but things would be so much clearer for me if I could get an answer to my two or three questions before deciding to bid, or not bid.
eBay, etc. General Question/Answer Thread
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@BeenBurned, thank you so much! I never noticed this option in the settings. Interesting and, I agree, not a smart thing for the seller to do. This seller does not accept returns but things would be so much clearer for me if I could get an answer to my two or three questions before deciding to bid, or not bid.
I agree with you that unless they are absolutely accurate in their listings, they are at risk for lots of SNAD disputes. Or they risk losing potential sales by not taking and answering questions.
If they uncheck the box where I've shown the arrow, they don't want to accept questions.
I wanted to thank you again and update. I did what you suggested and was able to do the “refund” option for both of her split payments for the item and input a specific amount (I put in the amount I received after fees, as that is what the buyer had agreed to), she updated that she received the refunds and said she is shipping the item back to me. Thanks again!
Did you refund before getting the item back?
I have 67 items listed on ebay but when I look at my account, either signed in or not, there are only 62 items. I can google the missing items and find them. When I look at one of these items, and then click on see other items, I still only see 62 items, not all 67. What is going on?
Did some just end and may have been automatically or manually relisted? They could still be in queue. (I'm seeing 62.)
I did. I don’t think she would ship it back before I provided a refund. Tracking is showing it is on its way back, so I will hope for the best.
Normally, you never issue a refund before getting your item back. It's like a store return. THey don't issue the refund before getting the item.
I don't know. I don't remember how many were ending today. They aren't in the unsold items. It's been about 1/2 hour. Would they still be missing?
ETA: you might be right. All the start dates for these items are Jan 29 or 30, except one that says Dec 30, so that one might have been off for over a month, I really don't know.
ETA2: I called ebay and apparently they are doing some kind of update that caused this. They are being flooded with calls. Hopefully my missing listings will reappear by tomorrow.
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Not for me. I'm still only seeing 62 on my account, but 64 when I'm not signed in.
ETA: the 64 is a mistake. I ended two items and relisted them. Now they are on there twice.
I woke up to a new (duplicate) listing of an item that had I'd already listed. The listings' times show as about 3 hours apart but the duplicate posted about 12 hours after it had been relisted.
All my items were back up this morning and the duplicates were gone. They started to come back last night. I bet the system couldn't handle a 28 day month, but you would think they would already have had all the bugs worked out.
Did you end the duplicates or did they end automatically?
I ended my own duplicate and AFAIK, there was just 1.