Got it! Thank you for the explanation. I guess you guys are taxed no matter what!
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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You got that right!
I live in Canada and usually have my eBay purchases delivered to my sil in Massachusetts. I have been using PayPal to pay for my purchases for about twenty years. I have a US dollar Visa credit card which is linked to my PayPal account. I have made no changes to any of my accounts but, starting about two months ago, PayPal started to apply a conversion fee to the amounts charged. In effect, I now pay for a currency conversion twice. PayPal is being unresponsive to my concern: why are they applying a conversion fee when the account charged is to a US dollar account.
Have any of my fellow Canadian PayPal users come across this problem and, if so, has it been resolved?
Have any of my fellow Canadian PayPal users come across this problem and, if so, has it been resolved?
Hello...I also have accounts and cards on both Canadian and US side.
Did you check your PayPal Wallet? What is the Primary Currency you have selected for your account? When making USD transactions, always ensure your wallet says USD. A few *years* ago PayPal changed how they showed this, and made it more hidden.
I like, double or triple-checked which currency I set it to each time when I had only the one PayPal account. Now I have separate PayPal accounts set up.PayPal's ridiculous about this setup. I remember the days when it used to be that for each transaction, we could select exactly which currency we wanted it to go through with.
Thank you for your help. I did not even know that there was a PayPal “wallet”. I am still not sure about how to change the currency for that wallet. When I communicated with PayPal I was told that I would have to speak to someone who would phone me. I never received a call.
I am still puzzled about the change made between April 12 (When there was no conversion fee) and April 22 of this year. The first “conversion” fee ever was applied to a transaction on April 22 even though I made no changes to my PayPal account or credit card.
I have started to use my Canadian dollar card and have the conversion done by PayPal instead of having a double conversion (once by my bank to buy US dollars and again to PayPal). It also encourages me to stay away from eBay buying!
I am still puzzled about the change made between April 12 (When there was no conversion fee) and April 22 of this year. The first “conversion” fee ever was applied to a transaction on April 22 even though I made no changes to my PayPal account or credit card.
I have started to use my Canadian dollar card and have the conversion done by PayPal instead of having a double conversion (once by my bank to buy US dollars and again to PayPal). It also encourages me to stay away from eBay buying!
@Ebkbay In the PayPal Wallet, under "PayPal Balance", and under "Transfer", under CAD, there should be a "+ Add a Currency" option. In there you can make sure you have USD added. And then you can choose to make it your Primary (but make sure you change it back to CAD if/when you do any CAD transactions.) PayPal charges something like a 3.5% forex rate which is quite high.
[I am looking at the desktop version of PayPal.]
[I am looking at the desktop version of PayPal.]
Again, many thanks. I followed your advice and tried to add US dollars as you suggested. But among a number of currencies I could have added, including Canadian dollars, there was no US dollar choice to make. I assume, therefore, that the US dollar is already my currency choice. The mystery continues!
I ordered a tie for my husband from a German seller and he informed me that the package was returned because the US is not allowing parcels from certain countries. I looked at the Deutsche mail website which stated letters are ok, but only parcels shipped using "premium" mail are allowed. I'm not sure if it's due to reduced international flights, the pandemic, or both. The seller is looking into premium mail, otherwise I may ask him to cancel the transaction.
Sorry for the long post but I am contemplating my latest ebay purchase and wanted to share the details.
I purchased a designer accessory item recently on ebay listed as NWT. It is considered a htf item and I paid over retail. The listing stated estimated delivery would be 4 to 5 business days and my ebay page listed ....By July 6/7.....as the estimated delivery date which would be 8 days after purchase)
fyi - the item was listed as being in NY and I am on the east coast as well (NC).
On July 7th the seller still had not shipped so I sent her a message asking when she would ship. This is something I never do but it had now been 9 days since purchase.
She replied that shipping was delayed due to previous looting and was shipping that day then uploaded tracking. It was shipped the next day - July 8th - 10 days after purchase (yes this includes July 4th)
I noticed at that time the package was coming from CA and not NY. ?
I received Sat - July 11 and it is NWOT not NWT. The accessory box even has a “sticker” on it that says....tag missing.
These are my thoughts.....
*I am pleased with the item but feel a little unsettled about the experience.....again I paid over retail which should have included this tag. I doubt I would have purchased at the same price if I had known the item was NWOT.
*The seller only shipped after I asked about the item and it arrived almost 2 weeks after purchase.....technically 13 days and this includes July 4th weekend. FYI - I purchased a WEEK before July 4th.
*The item came from CA instead of NY. ...just wanted to mention.
I have no plans on asking for a partial refund due to the missing tag ( I honestly believe the item is not valued at what I originally paid due to this missing tag). I feel uncomfortable asking for a partial.
My choices are:
1. Keep
.....the problem....overpaid As I did not get what I paid for and will always feel like the seller performed poorly.
2. Return
......the problem....the CA address as opposed to the NY address as stated in the listing.
What I have done so far?
I messaged the seller yesterday and asked about the missing tag. It fell on deaf ears. Her reply only stated that this was a htf limited edition Item never to be reproduced again.
I purchased a designer accessory item recently on ebay listed as NWT. It is considered a htf item and I paid over retail. The listing stated estimated delivery would be 4 to 5 business days and my ebay page listed ....By July 6/7.....as the estimated delivery date which would be 8 days after purchase)
fyi - the item was listed as being in NY and I am on the east coast as well (NC).
On July 7th the seller still had not shipped so I sent her a message asking when she would ship. This is something I never do but it had now been 9 days since purchase.
She replied that shipping was delayed due to previous looting and was shipping that day then uploaded tracking. It was shipped the next day - July 8th - 10 days after purchase (yes this includes July 4th)
I noticed at that time the package was coming from CA and not NY. ?
I received Sat - July 11 and it is NWOT not NWT. The accessory box even has a “sticker” on it that says....tag missing.
These are my thoughts.....
*I am pleased with the item but feel a little unsettled about the experience.....again I paid over retail which should have included this tag. I doubt I would have purchased at the same price if I had known the item was NWOT.
*The seller only shipped after I asked about the item and it arrived almost 2 weeks after purchase.....technically 13 days and this includes July 4th weekend. FYI - I purchased a WEEK before July 4th.
*The item came from CA instead of NY. ...just wanted to mention.
I have no plans on asking for a partial refund due to the missing tag ( I honestly believe the item is not valued at what I originally paid due to this missing tag). I feel uncomfortable asking for a partial.
My choices are:
1. Keep
.....the problem....overpaid As I did not get what I paid for and will always feel like the seller performed poorly.
2. Return
......the problem....the CA address as opposed to the NY address as stated in the listing.
What I have done so far?
I messaged the seller yesterday and asked about the missing tag. It fell on deaf ears. Her reply only stated that this was a htf limited edition Item never to be reproduced again.
Was the item described as NWT or otherwise what you received not as in the listing? If so, you can easily win a return request. It sounds like the address discrepancy your only hesitation about returning? If so, when you file a return case showing the item is not as described, the seller will need to send you a return label through eBay. All you need to do is use this label when you return it and when it is delivered you will receive your refund through eBay eventually.
Thank you Nicole. I was hoping the seller would let me return without opening a case (giving her the chance to not have this against her) and in that case would have to depend on her to give me the correct address. That was my initial worry.
...and yes - the item was listed as New with Tags in the listing. The same item was on Fashionphile recently listed as new (but no tag) and the price was lower. I did not mind paying the increased price to get the tag from the ebay seller because you never know if you might want to sell later .....the tag would make a difference in that respect.
I think I will have to return like you stated by opening a case to handle it without worry.
The case won't go against the seller as long as she accepts the return.
it is surprising how often items are not as described by the seller isn’t it? It is happened to me several times that items were listed as coming with the paperwork, and then it came without it. I would feel the same about not wanting to pay more for an item that did not have tags as you expected and paid for. It looks like Whateve says you can file a claim without it counting against the seller, so that is probably the safest route.
TBH, I wouldn't even worry about the seller getting dinged after her response to your concerns. She did so many things wrong in this transaction -- before selling -- inaccurately describing the item, after your purchase -- not shipping in a timely manner, inaccurate item location, and her attitude and lack of concern when you were nice enough to express your disappointment that you didn't receive a NWT item.
The only way the seller will get a ding is if you have to have ebay step in to resolve the SNAD dispute.
I'd be interested in seeing the lisitng and looking at the seller's feedback. If you'd rather do it privately, you can PM me. I'm betting this isn't her first rodeo!
The only way the seller will get a ding is if you have to have ebay step in to resolve the SNAD dispute.
I'd be interested in seeing the lisitng and looking at the seller's feedback. If you'd rather do it privately, you can PM me. I'm betting this isn't her first rodeo!