eBay, etc. General Question/Answer Thread
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What are your thoughts, please? A new user who just signed up with eBay today (zero feedback) did a BIN on one of my items. Her eBay ID has a string of random characters after the first 3 letters of her last name. It makes me nervous.
Here's what her ID looks like (not exact, to protect her identity) : jdoe1234-rd34jklm
PayPal says her shipping address is confirmed, but she is unverified.
@BeenBurned, hope you don't mind me tagging you, but you are the expert
$165
Just wanted to add that I messaged the buyer through eBay and at the email address shown on the PayPal invoice and haven't heard back yet. My message to her was that I wanted to confirm her purchase as she was a brand new user, and I asked her to respond.
If there wasn't so many scam stories out there, I wouldn't be so concerned. But I'd rather get a negative mark on eBay than have to be out the money, and more importantly, have to go through a dispute during the holidays. Too stressful! I'll wait to hear from her later, and if I don't, I'll probably just refund and cancel the sale.
What are your thoughts, please? A new user who just signed up with eBay today (zero feedback) did a BIN on one of my items. Her eBay ID has a string of random characters after the first 3 letters of her last name. It makes me nervous.
Here's what her ID looks like (not exact, to protect her identity) : jdoe1234-rd34jklm
PayPal says her shipping address is confirmed, but she is unverified.
@BeenBurned, hope you don't mind me tagging you, but you are the expert
Keep in mind though that there are zillions of smooth transactions that you never hear about.
People don't come here to post when a sale or purchase goes as expected. They only come here when the sh!t hits the fan so it seems like there are a lot more scams than there are.
I've made quite a few sales to people with those computer generated ebay IDs and when they pay, their paypal email address is a legitimate one, usually their name/hubby's name/family member, etc. I can say that I've never had a newbie scammer with a computer generated ID.
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No!
Is that message in your messages on your "my ebay?"
ETA: I just looked up the seller and apparently, that message is a way of saying they're part of "Ebay Authenticate."
If you click on the "Learn more" it'll show you.
Shop with confidence
Authenticity verified
This item’s authenticity has been verified. Guaranteed by eBay. Learn more- opens in new window or tab
eBay Money Back Guarantee
Get the item you ordered or get your money back. Learn more- opens in new window or tab
Seller information
idonowidont (892 )
100% Positive feedback
Save this Seller
Contact seller
Visit store
See other items
I had a similar case (with a much smaller shipping cost) where I'd sent the US buyer a shipping label (about $10 worth) and never got the item back. In my case, buyer complained of smoke odor although there was none. I think she was hoping I'd just refund her and let her keep the bag.
Anyway, the minute the time passed by which she was supposed to return it, I messaged and called ebay, showed the shipping label, had them see that tracking showed no movement and that she didn't return. They immediately closed the case in my favor.
I would never recommend sending money ahead of time. I'd rather reimburse the buyer's return shipping cost plus a "bonus" for inconvenience if necessary. I understand that the buyer doesn't want to be out money but it would be too easy for the buyer to just skip with the money and not return.
ETA: BTW, block that buyer and watch for new IDs from the same city/state trying to buy from you. In my case, the buyer had been blocked and opened 2 more different (but similar) IDs to try to get back at me.
Thanks BeenBurned! You are very much appreciated
She actually emailed me back this morning and confirmed, so I sent out the package today.
No, that’s a message that was included with their offer for my item. Creepy!
I know but that was a weird ‘question’ for them to include.
Quick question for anyone with an ebay store. I'm considering either the "basic" or "starter" store, but I can't find the answer to this one question....
Do we get our 50 free listings per month, IN ADDITION to the listings we pay for when we sign up for a store?
Or, do we JUST get the ebay store listings & essentially give up those 50 free listings per month?
Do we get our 50 free listings per month, IN ADDITION to the listings we pay for when we sign up for a store?
Or, do we JUST get the ebay store listings & essentially give up those 50 free listings per month?
This bag was originally listed for $1,390 but the seller increased the price to $1,540
because of **I have relisted this handbag due to an unauthorized purchase from the previous buyer's account.** Does anyone have a guess as to what this means and why the seller would push up the price by $150? Trying to learn all I can about selling on ebay so curious about this sellers thinking. TIA
https://www.ebay.com/itm/Loewe-Smal...h=item260d8e3b71:g:vZsAAOSwDlRcFzBj:rk:4:pf:0
because of **I have relisted this handbag due to an unauthorized purchase from the previous buyer's account.** Does anyone have a guess as to what this means and why the seller would push up the price by $150? Trying to learn all I can about selling on ebay so curious about this sellers thinking. TIA
https://www.ebay.com/itm/Loewe-Smal...h=item260d8e3b71:g:vZsAAOSwDlRcFzBj:rk:4:pf:0
There is really no reason. I imagine an unauthorized purchase means that the buyer claimed she didn't really buy the bag, that her ebay account or her credit card was hacked. I doubt the seller would lose much money on that unless she had already shipped, and if that had happened, how did she get the bag back? Ebay and paypal would have refunded the fees in a case like this.
ETA: the only other thing I can think of is that maybe she didn't ask for the fees back from ebay, and didn't know she could or should. The price increase seems to be just about the 10% ebay charges.
While @whateve's explanation is perfectly reasonable and probably the actual reason she raised the price, it's possible that the seller raised the price to give herself more wiggle room for offers, or maybe even "just because."
Sellers can do whatever they want with their prices as far as raising, lowering, leaving the same, etc.
If this is an item you're interested in, have you considered emailing the seller to ask why she raised it and whether she'd consider the previous price she'd listed at?
Thanks for your thoughts. Actually I wasn't considering it but I had been keeping an eye out for all the Loewe puzzle bags as there have been a lot of counterfeits of this bag and I'm working with ebay to report the counterfeits as soon as they pop up. So in the course of keeping an eye out I noticed that this bag had gone up in price and was curious enough to look at her listing again. Thanks.
Sorry. I'd had another thought that I forgot to mention in my previous reply.
As unlikely as it may seem, buyers are often more apt to act on a higher priced item, sometimes assuming that if the price is low that the item is fake.
I had this experience myself as a seller. Several years ago, I was selling an LV bag and had listed and relisted it for many months. I couldn't wrap my head around the fact that others in worse condition, higher prices and blurry pictures were selling and mine sat without any nibbles.
At the suggestion of a wise person, I raised the price by about $100 and it sold within a week at full price.
Perhaps someone made that suggestion to her.