eBay, etc. General Question/Answer Thread
- Thread starter Japster
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I sent a message. It's a retail store on the east coast, so they've probably gone home for the day. I just went ahead and paid it since it's only a buck or so (15% off $9.00 shipping) and it won't kill me. Too bad.
The code saved me over $10 off the total order, so it'll be OK.
The code saved me over $10 off the total order, so it'll be OK.
Who takes the 15% hit when they have a sale? Ebay or the seller? I'm curious because I'm thinking of selling something expensive but I'm scared because of all the things I've read 
EBay absorbs the cost of the discount. The seller gets their full price, minus eBay's 10% commission and the fee charged by PayPal.Who takes the 15% hit when they have a sale? Ebay or the seller? I'm curious because I'm thinking of selling something expensive but I'm scared because of all the things I've read
On a PC, from the item listing, click on "See other items" then sort by "Time: newly listed." Also look at "Completed listings" and sort by "Date listed: oldest first" which will show if the item has been previously listed and/or sold.
ETA: This won't work if the seller has an eBay store.
Seller replied this morning, but it's kind of clear they didn't understand what I was asking them to do. Worked out OK though.
There's a fair chance it won't make it to me by the Guaranteed Delivery date. If it doesn't, I'll hit eBay up for the extra $5 bounty they offer.
There's a fair chance it won't make it to me by the Guaranteed Delivery date. If it doesn't, I'll hit eBay up for the extra $5 bounty they offer.
I sold a handbag to a buyer whose shipping address was in Oregon. I have a "no returns" policy.
The buyer messaged me saying that she received the bag in China where she is living and the bag does not look as good as the pictures in the listing. She mentions "some darkened areas, shape not good." The listing showed 12 clear, well lighted photos of the bag from every angle, and the listing description mentioned darkened areas, which were shown in the photos.
How do I know she received the same bag, in the same condition, that I sent to Oregon (carefully packed in a box) almost a month ago, that was then shipped to her in China by someone else?
I had two prior sales to the same buyer, and so far she has not contacted me about either of those.
How would you respond to this buyer?
The buyer messaged me saying that she received the bag in China where she is living and the bag does not look as good as the pictures in the listing. She mentions "some darkened areas, shape not good." The listing showed 12 clear, well lighted photos of the bag from every angle, and the listing description mentioned darkened areas, which were shown in the photos.
How do I know she received the same bag, in the same condition, that I sent to Oregon (carefully packed in a box) almost a month ago, that was then shipped to her in China by someone else?
I had two prior sales to the same buyer, and so far she has not contacted me about either of those.
How would you respond to this buyer?
You don't. You also don't know that she didn't receive the one you described and isn't planning on sending something else back.
But since she apparently used a Forwarder, you may not have anything to worry about.
Since she used a forwarder, the package was handled by someone else before she received it. She loses her buyer protection. There is a thread on here from a year or two ago in which a buyer bought a tablecloth and had it sent to her cleaners. The cleaners discovered some holes, but when she filed SNAD, she lost because she wasn't the person to receive the item first.
OK, thank you. I learned something new!
I did some sleuthing and discovered she has quite a lot of buying activity and more than one buying account.
I sent her this message:
"I'm sorry you're not completely happy with the bag. I did describe "darkening at corners and around turnlock" in my description and photos. I believe the shape of the bag is clearly shown in the photos too.
The bag was shipped to you in China after it was delivered to the original shipping address in Portland, Oregon. You are a repeat customer and I value your business! I would like to offer you a courtesy refund of $5 on this item. Please let me know if that is acceptable, and thank you for contacting me."
She accepted the $5. I put her on my blocked buyer list. Thank you all for your responses!