eBay, etc. General Question/Answer Thread

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I have a listing which is local pick up only as the item is bulky. I have un-ticked the option of "immediately payment required". Yesterday a buyer tried to buy it but they were required to pay immediately. I have double checked that the option is definitely un-checked. So I called eBay this morning and they said if it's BIN they have to pay immediately. So what's the point of having the option to opt-out "immediately payment required"??? Also in the payment options, I am able to select "cash on delivery" but I am forced to select PayPal as well. I thought eBay no longer force PayPal as mandatory? So confused!
That's ridiculous! Did you work it out with the buyer?
 
That's ridiculous! Did you work it out with the buyer?
Nope but not because of this. They suggested I changing the listing to a 1-day auction with the same starting price. It would work I think. But they backed out due to some other reason. Anyhow, another way to get around it is to ask them to pay via PayPal and refund it via PayPal? I don't know.
 
Nope but not because of this. They suggested I changing the listing to a 1-day auction with the same starting price. It would work I think. But they backed out due to some other reason. Anyhow, another way to get around it is to ask them to pay via PayPal and refund it via PayPal? I don't know.
I bet that is what they want you to do, so they can charge you FVF.
 
I bet that is what they want you to do, so they can charge you FVF.
I don't have a problem for them to charge me FVF. That's what it should be. But I am not going to take PayPal payment and then let buyer pick it up in person, because I have no way of proving delivery. That's what the "immediate payment option" to be un-checked for. You know in the past, I have accidentally unchecked that box and had item bought via BIN but not paid. SIGH!
 
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I don't have a problem for them to charge me FVF. That's what it should be. But I am not going to take PayPal payment and then let buyer pick it up in person, because I have no way of proving delivery. That's what the "immediate payment option" to be un-checked for. You know in the past, I have accidentally unchecked that box and had item bought via BIN but not paid. SIGH!
Every time they fix something, they screw up something else.
 
I don't have a problem for them to charge me FVF. That's what it should be. But I am not going to take PayPal payment and then let buyer pick it up in person, because I have no way of proving delivery. That's what the "immediate payment option" to be un-checked for. You know in the past, I have accidentally unchecked that box and had item bought via BIN but not paid. SIGH!

Alan and his Band Of Buffoons have pretty much bluntly said 'too bad, so sad' when sellers have brought that up on the boards. Just a wee bit short of saying 'you're a tiny little insignificant seller, not comparable to the big mega sellers that we prefer who can easily take such a loss, so we don't care what you want, do it our way or get the heck off our site'.
 
Anyhow, another way to get around it is to ask them to pay via PayPal and refund it via PayPal? I don't know.
The problem I'd foresee with this is that unless you refund prior to meeting the buyer, there's little chance that the buyer is going to pay a second time after paying through PP. And if you refund prior to the meeting, there's the chance that the buyer will be a no-show and will have wasted your time.
 
The problem I'd foresee with this is that unless you refund prior to meeting the buyer, there's little chance that the buyer is going to pay a second time after paying through PP. And if you refund prior to the meeting, there's the chance that the buyer will be a no-show and will have wasted your time.
I understand. Will just have to take a chance. I will refund before the meet.
 
Hey ladies, I left feedback for a seller and just realized I forgot to click on the shipping stars. I left positive feedback and five stars for everything but neglected to click on that last set of stars.
I'd like to ensure my seller gets them added to her feedback. What is the best way to get them added? Should I just call eBay or am I able to do it via e-mail? I have already contacted my seller to let her know I would be asking eBay to revise her shipping stars.
Thanks!
 
Hey ladies, I left feedback for a seller and just realized I forgot to click on the shipping stars. I left positive feedback and five stars for everything but neglected to click on that last set of stars.
I'd like to ensure my seller gets them added to her feedback. What is the best way to get them added? Should I just call eBay or am I able to do it via e-mail? I have already contacted my seller to let her know I would be asking eBay to revise her shipping stars.
Thanks!
I don't think you can do anything.

AFAIK, the only change that can be made to feedback is an upgrade from neg to neutral or positive or from neutral to positive. Once the stars are rated, they can't be changed.
 
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I don't think you can do anything.

AFAIK, the only change that can be made to feedback is an upgrade from neg to neutral or positive or from neutral to positive. Once the stars are rated, they can't be changed.
Thanks BB :flowers: That's a bummer, I'll have to be more careful next time (it's the first time it's happened). I'll still call just in case they can revise it.
 
Is it legal to force payment outside of eBay? I’ve never had this happen before. It was BIN and I keep getting a message to go to their website to pay.

On the contrary — it's actually against eBay's rules to complete a transaction outside eBay, and the involved parties might even face relatively severe repercussions if it happens.
That's not necessarily true.

If the seller has his/her own merchant account, they can accept credit card payments through ebay. It might redirect you to their payment site but if you're getting there through ebay, AFAIK, that's fine.

https://www.ebay.com/help/accepted-...tent=accepted payment &context=DEFAULT_SELLER

What are the guidelines?
iconAllowed.svg
Allowed
  • PayPal
  • PayPal Credit
  • Credit card or debit card processed through the seller's Internet merchant account
    Your payment is safe and secure. You can choose to save your card to your eBay account. Remove a saved card any time by going to My eBay > Account> Personal information.
  • Payment upon pickup
    If you offer payment upon pickup, you'll also need to offer one of the approved electronic methods, and may include this statement in your listing: "Contact me for payment methods to pay on pickup."
 
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