eBay, etc. General Question/Answer Thread

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#7,981
LolaCalifornia said:
What’s the difference? Requesting a return with that reason is not SNAD? How do I do that?
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Maybe it is. Usually sellers wouldn't deny a snad dispute because it's a known fact that ebay is lopsided in favor of buyers.

I do see the difference in your picture. If you can include a picture indicating that the watery one is from her and the thicker is what it's supposed to look like, that might help. (I'm not sure whether you can add the picture.)
 
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#7,982
BeenBurned said:
Maybe it is. Usually sellers wouldn't deny a snad dispute because it's a known fact that ebay is lopsided in favor of buyers.

I do see the difference in your picture. If you can include a picture indicating that the watery one is from her and the thicker is what it's supposed to look like, that might help. (I'm not sure whether you can add the picture.)
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Thanks again, BB. I did add the photo. Apparently I can’t ask eBay to step in until the 3rd day from my return request. I guess I’ll just wait until then and see what happens.
 
#7,986
Yes, I think SNAD is just about the reason you select for the return and you did select a "not as described" reason vs just a remorse return. eBay wants the seller to work it out, so that's why they won't allow it to escalate for 3 days. Escalate it as soon as you can and I'm thinking eBay will side in your favor, especially with the picture. Maybe it is authentic, but very outdated. I would still consider that not as described, since expiration dates do matter for cosmetics. Good luck!
 
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#7,989
LolaCalifornia said:
So the seller accepted my return today, but is asking me to ship at my expense. Hmm... I’m actually considering just to get this finished.
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If you opened the return for not as described, she doesn't have the option to have to pay return shipping. She only has 3 options, one of which she already used (partial refund). The other two are either deny the return or accept the return. Accepting the return means she has to provide you with a return shipping label. If she doesn't, you can still escalate and ebay will give you a label.
 
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#7,991
Question for established ebay sellers here.
I have about 80 items listed on ebay and sell a few items a month. But when I BUY something on ebay, I seem to sell something almost immediately - within the next 24 hrs, for almost the same price. Yesterday I bought something for around $100 and voila, I sell something the same day.

Does ebay have an algorithm where they upgrade your listings because you just bought something with them? Because if thats the case - I iwll buy more with ebay, because it is almost like they are subsidizing my purchases there. Sorry fi this seems tin-foil hat conspiracy stuff.
 
#7,992
Michelle1x said:
Question for established ebay sellers here.
I have about 80 items listed on ebay and sell a few items a month. But when I BUY something on ebay, I seem to sell something almost immediately - within the next 24 hrs, for almost the same price. Yesterday I bought something for around $100 and voila, I sell something the same day.

Does ebay have an algorithm where they upgrade your listings because you just bought something with them? Because if thats the case - I iwll buy more with ebay, because it is almost like they are subsidizing my purchases there. Sorry fi this seems tin-foil hat conspiracy stuff.
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Interesting but I think it’s coincidental.
 
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#7,993
Michelle1x said:
Question for established ebay sellers here.
I have about 80 items listed on ebay and sell a few items a month. But when I BUY something on ebay, I seem to sell something almost immediately - within the next 24 hrs, for almost the same price. Yesterday I bought something for around $100 and voila, I sell something the same day.

Does ebay have an algorithm where they upgrade your listings because you just bought something with them? Because if thats the case - I iwll buy more with ebay, because it is almost like they are subsidizing my purchases there. Sorry fi this seems tin-foil hat conspiracy stuff.
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I wish!
 
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#7,994
Hi,

I sent a SNAD back and had to open a dispute. I escalated the dispute via EBay. The tracking shows the item is at an International customs station. Has been for 7 days.
The seller marked the item as Made in China and the amount as $200.
When I sent it back, I marked made in Italy and the amount of $2200.
I wonder if the amount of the bag I marked is causing the holdup?
Anyone know about shipping internationally?
 
#7,995
tigertrixie said:
Hi,

I sent a SNAD back and had to open a dispute. I escalated the dispute via EBay. The tracking shows the item is at an International customs station. Has been for 7 days.
The seller marked the item as Made in China and the amount as $200.
When I sent it back, I marked made in Italy and the amount of $2200.
I wonder if the amount of the bag I marked is causing the holdup?
Anyone know about shipping internationally?
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My experience with international shipping is limited, but I do know that every country has different import/export rules and customs procedures. That being said, it's definitely possible that the $2200 value of the item (and/or other factors) triggered an inspection.

Depending on the countries and carriers involved, there may or may not be ways to track the item if it's delayed in customs.
 
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