They have? That must be recent. When I've made a sale on Friday, it always said to ship by Monday.
eBay, etc. General Question/Answer Thread
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They have? That must be recent. When I've made a sale on Friday, it always said to ship by Monday.
Sorry, I should note that today is day three. And I know it doesn't matter, but I did buy it now on Saturday early morning, so I kinda hoped it would go out before the time. (I have 2 days handling as a seller and I always ship sooner.) Just curious of my options.
Got this charming message:
I am so bummed. I just received the Tiffany bracelet and it is too small for my wrist. May I exchange for a larger one? If not, I’d like to return.
Responded:
I feel your pain. It was too large for me but since the seller disclosed the measurements, I chose to resell.
Will keep you posted
I am so bummed. I just received the Tiffany bracelet and it is too small for my wrist. May I exchange for a larger one? If not, I’d like to return.
Responded:
I feel your pain. It was too large for me but since the seller disclosed the measurements, I chose to resell.
Will keep you posted
There have been posts on the ebay boards. This is one where the items were purchased during Labor Day weekend and since the post office was closed on Monday, they weren't shipped till Tuesday. The seller's account was dinged for 4 items.
So my item didn’t ship yesterday. I contacted the seller early this morning to cancel and they claim the item was shipped today (I don’t know of shipping locations open at 6am but ok) they were sick and couldn’t get to the computer. They used a slower shipping method than in the listing, eBay shows my item should come by the 11th. Seller says I’ll get it on the 13th. So I guess they will get dinged by eBay for not shipping on time. They have not provided a tracking number.
Funny I never thought about buying something and the person being sick. They said their whole family was sick and I’m like yikes, should I quarantine the item when it arrives?!
Funny I never thought about buying something and the person being sick. They said their whole family was sick and I’m like yikes, should I quarantine the item when it arrives?!
D
Deleted member 626500
I'm not sure if this is the appropriate forum. I'm writing about a seller, maison*de*luxe07 who is selling Hermes on ebay. She had a Hermes scarf up for sale--with a best offer option. My young daughter saved her baby-sitting money and made an offer. It was to be her first eBay purchase and I wanted her to learn about responsible buying and selling. Her offer was low, but not ridiculously low. Hearing nothing after a day-and-a-half, my daughter was upset. I wrote the seller, explained the situation and asked if she could respond. She responded by rejecting the offer. I explained to my daughter that her offer was probably too low and she should consider making a new offer. When she tried, I found she had blocked me! My daughter is in tears and I am furious. This was my daughter's first experience on eBay. Instead of being flattered that my daughter would choose maison*de*luxe07 as her first purchase, she responded as if we had done something horribly wrong. What is wrong with people? What is wrong with this seller? Totally Bah Humbug. I wanted to post and let people know about this expereince with maison*de*luxe07.
"Ridiculously low" is subjective. Clearly the seller was offended by the offer. I also noticed that when you list on eBay mobile it automatically adds the offer option and many sellers don't know this, and they don't mean to accept offers. I made an offer once and the seller countered with $5 off the asking price and then claimed my offer was a low ball and I believe it was only like $25-30 off asking.
Honestly eBay is not for the faint of heart, the possibility that you can have issues as a buyer and seller is high, but for me, it's been worth it on both ends (except for a neutral I received where the buyer just made up a lie
). Look at it this way, you wouldn't want to deal with that seller, so find someone else who has better customer service.
D
Deleted member 626500
Dear JadaStormy-you are absolutely right. And this too is a lesson. By the way--the scarf was priced at $395. My daughter's offer was $300. Assuming maison*de*luxe07 thought it was too low, why not give my daughter the benefit of the doubt once I explained it was her first buying experience?
Although I don't know the retail value of the scarf, personally as a seller I don't consider the offer ridiculous. I would have just countered with something higher. Sellers who use the offer feature should really set-up the auto decline, this allows offers they don't want to be declined immediately.
No offense, but I assume the seller though the offer was too low and that you might be a problematic buyer, so they blocked you. Don't take it personal, they might have had a bad experience in the past.
I have several comments.
1. You refer to your "young daughter" and baby-sitting money. You also state that it was your daughter who made the offer. Perhaps the seller inferred what I did -- that your daughter is under 18 and not even of age to be using ebay. (Ebay policy and the law don't allow minors to enter into contracts.) And if that's the case, the seller was within her rights in blocking.
2. If the offer wasn't accepted or declined within 24 hours, the offer is voided. It wouldn't have still be open after a day and a half.
3. Although it may be true that this is your daughter's first purchase for which she saved a long time, you can't imagine how many sob stories sellers hear from buyers with cancer, buyers who just lost a significant other, buyers who work so hard but they're home just burned down, etc. These are common stories from buyers looking for "charity donations." And most are lies.
4. Sellers can block any buyer, wannabe buyer or even a member who they're read about on a blog for whatever reason they want. If a buyer makes a seller uncomfortable for whatever reason, it's in that seller's best interest to avoid dealing with someone who makes them question the transaction.
As @JadaStormy commented, it's possible that the b.o. was set by default and the seller didn't want her listing to have a b.o. option.
Rather than deal with offers at all, many sellers just set a fixed price and if it doesn't sell at that price, the seller will either keep the item or wait for the right buyer to come along. And if it's the case where the seller didn't even intend to have a b.o. listing, an offer of 25% off her price certainly might be considered excessive. (Remember, "reasonable" is subjective!)
Bottom line: There are lots of sellers with Hermes scarves. Find another seller.[/QUOTE]
You are looking at this situation from a mother's POV...I'll share what a seller goes through, so you might understand why things played out the way they did.
Many times a seller gets messages (whether or not they have best offer) with sob stories about a sick child, down on their luck, senior on fixed income, etc in order for the seller to drastically reduce the price on their item. This can cause sellers to get jaded and to not trust many potential buyers.
As JadaStormy mentioned, there is some issue with best offer being added to listings that the seller had no intention of wanting on their item.
Also, the seller has no idea if you are really are a mother with a daughters best interest at heart... maybe they thought that it was some kind of set-up to cheat them out of their scarf.
Unfortunately, there are many experiences sellers have had where they have been scammed out of their items with no help from eBay. It's sad that there is an air of suspicion and sometimes paranoia because of these situations.
The good news is that there are still lots of great, friendly sellers with new items up for sale every day. I would encourage your daughter to not let one minor setback color her experience with eBay...there are a wide variety of deals and bargains to choose from!
Well said! Just one correction. Offers are good for 48 hours, not 24.
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Thanks for the correction. (I think at one time, it was just 24 hours. I'm living in the past.)
I too have noticed that Best Offer seems to be the default when using the app on some devices. A "best offer" appeared on my listing and I did not even notice it. I received an offer and declined it (politely), and edited my listing to remove the Best Offer option. My item did not sell, and I relisted it but didn't check it. Again the Best Offer option apparently appeared and I did not notice it until I again had to politely reject an offer. This is annoying. I believe I relisted the item from my phone. Got to check everything.