eBay, etc. General Question/Answer Thread

[whateve]

I have no idea of the answer to your question. Are you able to look at an old listing that way sold long before you changed the policy?

I wonder if you contact them at support, if they can see your old policy.

Any old listings just show what this one does - "partial refund available within 30 days." It is annoying that listings I made awhile ago still show as accepting returns. Once I change my return policy, all my listings should reflect the current return policy. I don't know how to change these old listings.

ETA: I'm trying the fancy bulk editing tool but there are 13 jobs ahead of me in the queue so I don't know if it will work.

 

[BeenBurned]

Any old listings just show what this one does - "partial refund available within 30 days." It is annoying that listings I made awhile ago still show as accepting returns. Once I change my return policy, all my listings should reflect the current return policy. I don't know how to change these old listings.

There's a bulk editing tool. I used it once or twice but it's a learning experience each time.

 

[BeenBurned]

Try this:

 

[whateve]

Try this:
View attachment 3891169

yeah, that's what I'm trying. It still says there was 13 jobs ahead of me in the queue.

 

[BeenBurned]

yeah, that's what I'm trying. It still says there was 13 jobs ahead of me in the queue.

That should work for you.

 

[alexcluvlv]

Here's an Ebay doozy for all of you--and maybe someone can enlighten me because right now I'm just pissed! A seasoned buyer/seller (who's had > 2000 positive transactions) made an offer on my BNWT LV Bandouliere strap and I countered with a higher offer, then she countered with the same amount I offered her but with a note for shipping to be included. So I countered again saying that my price is firm, especially since the LV strap was BNWT AND thanked her for her interest anyway. Then, she decided to accept my counter offer and followed up with a message that she will pay me the next day (today). Well, the whole day went and she finally messaged me this afternoon saying she is sorry but she wanted to cancel the sale as she figured that the strap would be too short for her and she couldn't afford it now. HOWEVER, THIS BUYER/SELLER IS ALSO SELLING A PRE-OWNED LV BANDOULIERE STRAP exactly like mine but in the Monogram/Rose Ballerine color!! Also, my listing clearly states the measurement of the strap! Besides her "sorry" message this buyer/seller has the audacity to say that she's never done this before!! Right?! Right now, I'm thinking of refusing to cancel the sale and send her an invoice. If she was a newbie or somebody with less than 100 transactions I would be more forgiving but more than 2,000 transactions?? What do you think?

 

[whateve]

Here's an Ebay doozy for all of you--and maybe someone can enlighten me because right now I'm just pissed! A seasoned buyer/seller (who's had > 2000 positive transactions) made an offer on my BNWT LV Bandouliere strap and I countered with a higher offer, then she countered with the same amount I offered her but with a note for shipping to be included. So I countered again saying that my price is firm, especially since the LV strap was BNWT AND thanked her for her interest anyway. Then, she decided to accept my counter offer and followed up with a message that she will pay me the next day (today). Well, the whole day went and she finally messaged me this afternoon saying she is sorry but she wanted to cancel the sale as she figured that the strap would be too short for her and she couldn't afford it now. HOWEVER, THIS BUYER/SELLER IS ALSO SELLING A PRE-OWNED LV BANDOULIERE STRAP exactly like mine but in the Monogram/Rose Ballerine color!! Also, my listing clearly states the measurement of the strap! Besides her "sorry" message this buyer/seller has the audacity to say that she's never done this before!! Right?! Right now, I'm thinking of refusing to cancel the sale and send her an invoice. If she was a newbie or somebody with less than 100 transactions I would be more forgiving but more than 2,000 transactions?? What do you think?

I would just cancel the sale. You don't want to ask for trouble. An unhappy buyer can make trouble. What if she gets it and claims it is damaged and forces you to take a return, and then maybe sends it back damaged or substitutes something that isn't even your strap? It's not worth the risk. After you cancel, add her to your blocked buyer list and post her ID so others can do the same.

 

[Mulberrygal]

The terms must be different for UK. In the US, we get 50 free listings. I have two accounts, so that makes 100 free. When they give me free listings, it usually applies to relists. I do exclusively 30 day BINs and it always applies to those. When I bulk relist, it almost always takes them from the promotion first.

I'm surprised the UK is still at only 20 free. They tried that in the US for about a month, and the number of listings must have dropped dramatically because it was almost immediately upped to 50.

I get offers for free listing up to 100 listings monthly.

They only do 20 free listings every month which as far as I can gather don't have that many restrictions in the t&c's. I also seem to get other offers most of the time like 100 free listings a day. These are the ones that I used for the 1 and 3 day auction and I got charged for ( which didn't sell) it totalled quite a lot as they were on automatically re-list. I still haven't been able to find the t&c's on either and don't want to waste anymore time looking!

I don't list 100's of new things each month, I also mainly use them for re-listing the same items. I'm hopefully at the tail end of my house de-cluttering in readiness to move to smaller premises. I don't know how I've managed to amass so much stuff over the years it's totally cured me of buying anything new

When I automatically re-list it always takes it from the 20 free to start with.

 

[Mulberrygal]

I do quite often too. I haven't gotten any this month yet. I think last month they gave it to me twice, so I had a total of 250 free listings, but I don't have that many items. I just use them to relist the same items again.

I add a few new items now and then but mainly I use them to relist too. I find it really weird that some of my things have been selling for absolutely months, then out of the blue I'll get two buyers haggling for something.........it seems that everything sells in the end.

I find clothes are the most difficult to sell at a sensible price without offering returns. I took what I had left down to a local "new to you" designer shop and was horrified what she wanted to sell them for and the % I'd get!! I shamefully had many things hanging in my wardrobe with tags still on I brought them all back home and dropped their prices on EBay...........I just want them gone now and pleased to say I've not many left. It's cured me of overindulging

 

[chicinthecity777]

So I have received a message from a potential buyer about an item which is relatively expensive. They are asking for a "proof of purchase" by which I think they mean receipt. Message has no "hello" or "Thank you" ok a bit rude but no biggie. They only have 2 feedback score and the last one is a false positive saying that they didn't pay. They are based in a country very far away although I do ship there. I do have the receipt but I don't like their profile. So what do I do? Do I tell them I do have a receipt but I don't want to deal with them and block? Is that against eBay rules? Do I say nothing and just block? I am think it might look like my item is not legit if I don't reply to them.

Thank you for your help in advance!

 

[whateve]

So I have received a message from a potential buyer about an item which is relatively expensive. They are asking for a "proof of purchase" by which I think they mean receipt. Message has no "hello" or "Thank you" ok a bit rude but no biggie. They only have 2 feedback score and the last one is a false positive saying that they didn't pay. They are based in a country very far away although I do ship there. I do have the receipt but I don't like their profile. So what do I do? Do I tell them I do have a receipt but I don't want to deal with them and block? Is that against eBay rules? Do I say nothing and just block? I am think it might look like my item is not legit if I don't reply to them.

Thank you for your help in advance!

Sometimes messages from foreigners can come off as rude because their language skills are basic. It isn't against ebay rules to block, but I don't think you can block her now. Once communication is established, you can't block them from this transaction. If you add them to your blocked list, they will be blocked from purchasing your other items. The only way to block them from this item is to end the item and relist after you've blocked them.

 

[BettySaysExcuseMe]

So I have received a message from a potential buyer about an item which is relatively expensive. They are asking for a "proof of purchase" by which I think they mean receipt. Message has no "hello" or "Thank you" ok a bit rude but no biggie. They only have 2 feedback score and the last one is a false positive saying that they didn't pay. They are based in a country very far away although I do ship there. I do have the receipt but I don't like their profile. So what do I do? Do I tell them I do have a receipt but I don't want to deal with them and block? Is that against eBay rules? Do I say nothing and just block? I am think it might look like my item is not legit if I don't reply to them.

Thank you for your help in advance!

Go with your gut. I've done both responding with blocking and just blocking without communication because of the feedback the buyer leaves. Really it depends on the circumstances. If someone is terse or rude from the beginning I usually take that as a sign they're going to be a PITA throughout the process. Good luck!

 

[whateve]

I add a few new items now and then but mainly I use them to relist too. I find it really weird that some of my things have been selling for absolutely months, then out of the blue I'll get two buyers haggling for something.........it seems that everything sells in the end.

I find clothes are the most difficult to sell at a sensible price without offering returns. I took what I had left down to a local "new to you" designer shop and was horrified what she wanted to sell them for and the % I'd get!! I shamefully had many things hanging in my wardrobe with tags still on I brought them all back home and dropped their prices on EBay...........I just want them gone now and pleased to say I've not many left. It's cured me of overindulging

My daughter moved out and her closet hadn't been cleaned in years. I pulled out so many clothes I just didn't feel right in donating all of them. As it was, I had to schedule an exclusive truck to pick up all that I donated. So I've listed quite a few. I've sold many but I'm not getting that much for them. But the aggregate of all makes it worth it. I haven't had any complaints or returns yet.

 

[chicinthecity777]

Sometimes messages from foreigners can come off as rude because their language skills are basic. It isn't against ebay rules to block, but I don't think you can block her now. Once communication is established, you can't block them from this transaction. If you add them to your blocked list, they will be blocked from purchasing your other items. The only way to block them from this item is to end the item and relist after you've blocked them.

English is their country's official language. I was under the impression that you can still block them from buying the item but you can't block them from communicating with you via EBay messaging. Am I wrong? They haven't made any offers.

 

[BettySaysExcuseMe]

I find clothes are the most difficult to sell at a sensible price without offering returns. I took what I had left down to a local "new to you" designer shop and was horrified what she wanted to sell them for and the % I'd get!! I shamefully had many things hanging in my wardrobe with tags still on I brought them all back home and dropped their prices on EBay...........I just want them gone now and pleased to say I've not many left. It's cured me of overindulging

It seems that most of those second hand/consignment shops...even the more upscale establishments won't pay much even for quality items. Personally, eBay comes through for me (for the most part, haha) when I want to move stuff out of my house... although it can really be a lot of work taking nice pics, doing a decent description, uploading all the info, etc.