Yes, our Claude! He's the best, I always go to him for any questions, even for maintenance and care or cleaning, he's great!
Once he stood there showning me how to clean a stain off my bracelet with an eraser! I was like WHAT! An eraser! He was smiling and then he said, yes! you must rub, rub, rub alot!!!! Imagine, being trained by a master craftman to clean a bracelet! That was fun.