Thank you!! I will try this next time. I appreciate the tip.
Does anyone use Poshmark?
- Thread starter kenzibray
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I have a buyer that still has not picked up the item I shipped to her a week ago. It says it's still available for pick up. Will PM help with this? It's a brand new Burberry Coat with tags. I'm also concerned, since the post office sometimes does not scan when a package is picked up. Has anyone had this happen to them?
Yes, send a message to poshmark customer service with the order number, tracking number, your username and describe what happened. They will take 24-48 hours to respond but they should pay you for it after it has been sitting there for 3-4 days.
but in order to bundle, you would have to be interested in more than one of the sellers items, right?
oh....I don't get it but good to know....so that is a way to ask a question that's not on the main listing?
thanks
so when you do this, would you put in @ and the seller name with the message?
You do not need to, they will be notified of the message when you send it in the bundle.
You’re welcome, good luck! You will get a generic reply at first, but then a real person will respond and they will resolve it within 48 hours in my experience.
Thank you so much. I took your great advice and emailed PM CS yesterday. I have not heard back yet, but I know it can take two days. I do have a question for everyone. This same buyer that purchased my Burberry Coat just made an offer on two more of my expensive jackets. I want to accept her offers, because they are good offers. I have a feeling she already picked up the Burberry Coat, since she is now submitting offers on my other two items. I'm going to try to call her post office to she if she picked up the Burberry Coat. I have all of my mail and USPS items shipped to my PO Box, since I travel for my job. All of my Fedex, Ontrac and UPS shipments goes to my home address. I have had my post office send me an alert when a USPS Priority Mail package is available for pick up and I know sometimes they never scan the package when it's picked up. This is my concern. Do you know if there is anyway to look up this PM members feedback?
You cannot see their feedback as a buyer, but you can check the feedback they left for others and look under the sold item linked to the feedback in case there is helpful communication there.
Thank you. I just looked and I and I can't find any feedback that she has left for any other sellers. I can also see that she has been on PM in the last two hours. She never once replied to my original message to her. I thanked her for buying the Burberry Coat told her I would drop the coat off at the post office the next day, wrote a thank you note, which I do for every buyer. Never heard one response from her. I also accepted her two offers this morning. I messaged her and thanked her. Now I'm frustrated. I will be messaging her and tell her I noticed she still has not accepted the Burberry Coat that has been at the post office for 4 days now. I will tell her as soon as she accepts the blazer or picks it up I will ship the other two items tomorrow. I hope she is not a shady buyer and does this to other sellers.