Does anyone use Poshmark?

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Poshmark is not the same marketplace it was when I joined in 2012. Back then, it was less of a flea market, and an actual great marketplace to sell my designer goods. The customer support is terrible - only through email, and they often ignore emails too. NO phone number or actual person to talk to. After my sale last week, I am DONE with Poshmark.

A buyer purchased a brand new red jacket, which I shipped the following day. She opened a case after she received it claiming the jacket was not red enough for her. Poshmark approved the case, which was shocking because I had expected them to side with me, considering the jacket is clearly red in the pictures the buyer provided.

The buyer returned the jacket in worse condition than it was previously. Poshmark decided to give me $15 in Posh credits, which are garbage because I never buy anything. Even with its own problems, I have never had anything like this happen on eBay, and I have sold there since 2007. I have tried contacting Posh on Twitter several times, and I am considering filing a BBB claim next, even though they don't seem to do much either way.

BEWARE of selling anything on Poshmark!! You can seriously get scammed and damaged goods back, Poshmark WON'T reimburse you.
 
Poshmark is not the same marketplace it was when I joined in 2012. Back then, it was less of a flea market, and an actual great marketplace to sell my designer goods. The customer support is terrible - only through email, and they often ignore emails too. NO phone number or actual person to talk to. After my sale last week, I am DONE with Poshmark.

A buyer purchased a brand new red jacket, which I shipped the following day. She opened a case after she received it claiming the jacket was not red enough for her. Poshmark approved the case, which was shocking because I had expected them to side with me, considering the jacket is clearly red in the pictures the buyer provided.

The buyer returned the jacket in worse condition than it was previously. Poshmark decided to give me $15 in Posh credits, which are garbage because I never buy anything. Even with its own problems, I have never had anything like this happen on eBay, and I have sold there since 2007. I have tried contacting Posh on Twitter several times, and I am considering filing a BBB claim next, even though they don't seem to do much either way.

BEWARE of selling anything on Poshmark!! You can seriously get scammed and damaged goods back, Poshmark WON'T reimburse you.
I have a # (650)262-4771, let me know if it works. Remember, no onebworks on the w/e
 
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Poshmark is not the same marketplace it was when I joined in 2012. Back then, it was less of a flea market, and an actual great marketplace to sell my designer goods. The customer support is terrible - only through email, and they often ignore emails too. NO phone number or actual person to talk to. After my sale last week, I am DONE with Poshmark.

A buyer purchased a brand new red jacket, which I shipped the following day. She opened a case after she received it claiming the jacket was not red enough for her. Poshmark approved the case, which was shocking because I had expected them to side with me, considering the jacket is clearly red in the pictures the buyer provided.

The buyer returned the jacket in worse condition than it was previously. Poshmark decided to give me $15 in Posh credits, which are garbage because I never buy anything. Even with its own problems, I have never had anything like this happen on eBay, and I have sold there since 2007. I have tried contacting Posh on Twitter several times, and I am considering filing a BBB claim next, even though they don't seem to do much either way.

BEWARE of selling anything on Poshmark!! You can seriously get scammed and damaged goods back, Poshmark WON'T reimburse you.

That's terrible. I had a similar thing happen last week. I was starting to favor poshmark over other platforms but they all have significant problems. :( I have sold over 250 items on posh with an average 5 star review rating. Out of 250 items I have had cases opened 4 times. 2 of those times I agreed to take the returns because I could have described the items better. 1 was a buyer's remorse couched as a bogus authenticity claim and posh found in my favor. Last week someone bought a very epensive designer bridal headpiece from me. SHe asked before buying if she could return if it she didn't like it and I said sorry, no returns on posh, you'd have to resell it yourself. She ended up buying it anyway, then the next day after I had already mailed it asked to cancel the order. I told her I couldn't because I had already mailed it. Sure enough as soon as she got the item she opened a case saying the metal *underneath* the embellishments of the piece was discolored. I uploaded photos showing the item as I sent it with the shipping label next to it, looking pristine. I mentioned that posh should look at the comments on the listing showing she was clearly having buyers remorse, and that the metal underneath is not visible when wearing the item and i never would have even thought to look at it. I really thought they would see it as an obvious buyer's remorse bogus case and I was shocked when they let her return it due to "metal discoloration." I haven't gotten it back yet so I don't know what condition it will be in. I am trying to get through to customer service to appeal or at least let them have a piece of my mind but they are taking much longer than usual these days to respond to emails. Even TRADESY which is a complete sh*tshow right now has a customer service phone line.
 
I didn't think Poshmark allowed returns except for fraud but it sounds like they are following ebay's policy of allowing them despite the seller's no return policy if a buyer claims not as described without Poshmark actually checking out the item themselves. i have been on the website for about 6 months now and sold nothing. I gained like 600 followers though and got 2 offers wanting like 90% price reductions and started reporting a lot of spam comments because different fake profiles would just ask the same comments on my listings - in poor english - what's your price, what's the condition. It was getting really annoying.
 
I didn't think Poshmark allowed returns except for fraud but it sounds like they are following ebay's policy of allowing them despite the seller's no return policy if a buyer claims not as described without Poshmark actually checking out the item themselves. i have been on the website for about 6 months now and sold nothing. I gained like 600 followers though and got 2 offers wanting like 90% price reductions and started reporting a lot of spam comments because different fake profiles would just ask the same comments on my listings - in poor english - what's your price, what's the condition. It was getting really annoying.
Yes based on my recent experience and the experience of the poster above it sounds like they are now turning into eBay with forcing returns for ridiculous reasons.

Those spam comments are spam bots that they haven’t effectively been able to block from the site.
 
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Hi All, I just had a sale over 500 on Posh. I’ve had many so I know the drill. The mailing label has always had the Posh HQ in San Carlos...or so I thought. This recent sale has an address in Newark, CA. I googled the address and it’s very strange. Seems to be a printer cartridge store but it also shows a family of 10 people live there. I wrote PM and after receiving three emails, none of which answered my questions, I received a proper reply. Apparently it’s a new authentication “office” . I asked if the items are still getting transferred to HQ in San Carlos and if this would add additional delays for processing....I was told no. All authentications are being done through this new location. I’m not really comfortable sending to this weird address. I asked if Poshmark employees worked there and she wouldn’t answer. Anyone else know about this? I was concerned for many reasons. All packages being sent there are higher priced items. What security do they have? I live in Northern CA, I think I might do a drive by and see where my expensive items are being shipped to. The lady that replied to me said the following in screen shots below...if any of you have shipped to Newark, CA, please let me know. I think this is a very recent addition to Posh. Any input would be appreciated. Thank you
 

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Hi All, I just had a sale over 500 on Posh. I’ve had many so I know the drill. The mailing label has always had the Posh HQ in San Carlos...or so I thought. This recent sale has an address in Newark, CA. I googled the address and it’s very strange. Seems to be a printer cartridge store but it also shows a family of 10 people live there. I wrote PM and after receiving three emails, none of which answered my questions, I received a proper reply. Apparently it’s a new authentication “office” . I asked if the items are still getting transferred to HQ in San Carlos and if this would add additional delays for processing....I was told no. All authentications are being done through this new location. I’m not really comfortable sending to this weird address. I asked if Poshmark employees worked there and she wouldn’t answer. Anyone else know about this? I was concerned for many reasons. All packages being sent there are higher priced items. What security do they have? I live in Northern CA, I think I might do a drive by and see where my expensive items are being shipped to. The lady that replied to me said the following in screen shots below...if any of you have shipped to Newark, CA, please let me know. I think this is a very recent addition to Posh. Any input would be appreciated. Thank you

That makes me think they're using Entrupy or some other computer-based analysis, which would make me EXTREMELY reluctant to trust any of their "authentications". So far, Entrupy's record with Coach bags has really sucked BIG TIME. Based on about 8 or 10 where we've actually seen the bag and the Entrupy certificate, they're running at roughly 20 to 25 percent accurate.

If it were me, I'd definitely plan on a little road trip in the near future - just to enjoy the Fall scenery and colors, of course. ;)


ETA - Here's something interesting. How close is Newark CA to Redwood City? (found it - just across the Bay from each other)
https://www.google.com/search?q=map+redwood+city,+CA&ie=utf-8&oe=utf-8#

Operations Associate, Posh Authenticate
Poshmark Redwood City, CA, US
2 months ago
Be among the first 25 applicants
No longer accepting applications

https://www.linkedin.com/jobs/view/operations-associate-posh-authenticate-at-poshmark-1356154223

"... Poshmark is looking to hire an Operations Associate who will be part of our rapidly-growing team focused on our Posh Authenticate Service. The Operations Associate will play a critical role in making sure buyers and sellers have a great experience with VIP orders and ensuring our marketplace is efficient, healthy and clean. This is an entry-level position..."
 
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Because I've been pretty transparent and open in my contempt toward Poshmark for what I believe are good reasons, here's another reason to avoid the site.

I got this message from Lifelock and it included my main email address which was hacked:
Poshmark hack.png
 
Their customer service has gone down the sh*****r. I didn't receive my funds that I requested over the weekend so I emailed them, and commented them repeatedly over the weekend but no reply. I am beyond upset right now. Waiting for $220 to be deposited into my account. I'm officially done with Posh and moving onto Mercari. Terrible customer service.
 
Their customer service has gone down the sh*****r. I didn't receive my funds that I requested over the weekend so I emailed them, and commented them repeatedly over the weekend but no reply. I am beyond upset right now. Waiting for $220 to be deposited into my account. I'm officially done with Posh and moving onto Mercari. Terrible customer service.
Once the buyer accepts your item your funds should be released. If the buyer does not accept your item or doesn’t report a problem Poshmark should released your funds after 72 hour.
 
Their customer service has gone down the sh*****r. I didn't receive my funds that I requested over the weekend so I emailed them, and commented them repeatedly over the weekend but no reply. I am beyond upset right now. Waiting for $220 to be deposited into my account. I'm officially done with Posh and moving onto Mercari. Terrible customer service.
Do you mean you requester a transfer to your bank account ? It can take 1-3 business days and the weekends don’t count.
 
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