PM sounds very frustrating to sell and buy on. You've had some mortifying experiences to say the least. Thank you for explaining how that all works on PM. I appreciate it.First I'm very happy that Posh actually removed that bag that had a host pick but I know many seasoned girls reported it so they probably had no other choice.
As far as feedback is concerned, there is and there isn't feedback. Unless someone gives you a five star rating and leaves a comment no one will see it. Buyers really don't leave comments anymore though. I've left a comment for all things that I've purchased but only the five star ones will show up in my about as a buyer. That sucks both ways because I've purchased things that where shipped horribly and arrived broken, I've had things not be as described, or things take way to long to ship and all those things no one will ever get to see if they are checking out items from someone's closet. The only way to see if someone's purchase/sale went south is if something in posted on the items comments. Once an item is sold it cannot be edited and the comments cannot be deleted. When someone does wrong as a buyer they usually block the purchaser the day they ship out. I recently purchased a pair of sunglasses and the gal shipped in a box that was not taped. The post office had a note on the box saying to check contents because box was dropped off open. Luckily for me the sunglasses where in there but they were not as described (horrible condition with scratches). I gave the seller 3 stars and tried to comment on the listing but was blocked. So no one will ever know what kind of seller she is. Then you have the buyers like you say that are never happy with their items and return everything. Posh says that as long as you have accurately disclosed any and all "problems" that they will back you up when a buyer has buyers remorse but that's obviously a huge lie. There are girls on posh who will not sell to "ghost" closets. Those are closets that have never had a sell and don't have given feedback I their about sections. There are also sellers who will not sell to new members. The lady who purchased my set was brand new the day she bought my set. Now I completely see why some sellers are like that.
I have not heard from posh and I don't think I will. I sent screen shots of the second listing I posted with the corners of the bag and where the buyer commented on the pictures so she was 100% aware of the condition. I don't know what more I could have done as a seller. Maybe I can be like those extremists that video record themselves at the post office packing up and shipping off their purchases. Red flag on how bad all this really is. But I won't have to be because like I said, I will not sell or buy another thing using their app again.
I did have myself a nice large glass of mascato and it was delicious!
Have you gotten a tracking # for your return shipment? It sounds like the buyer had buyers' remorse. It's unfortunate that PM works that way. I cannot believe how you've received some items. That's horrific I don't think even the extremists who record their packaging matters to the sites that one sells on unfortunately. I think they'd find a way to refute the recording anyway. I had a bag returned to me from a sale on eBay and the packaging was opened and full of leaves. Ebay didn't care that the mail carrier took pictures.
I'm glad you enjoyed the moscato and I hope you get your bag back soon.