In an ideal world, I would be able to just stroll into Louis Vuitton and buy everythhing that I want. Oh well, it's nice to dream! I am certainly not a huge fan of online shopping but I do shop through Eluxury when purchasing Louis Vuitton. You save on tax (unless you live in California or Tennessee I think) and they have great customer service. I hate the idea of making a big purchase, sight unseen, so I always go to an LV boutique first to examine the item. After looking very closely, I return to the privacy of my home where I can think about the item and make up my mind once and for all. There's no pressure to buy with Eluxury and they have a liberal return policy. I believe it's a 60 day refund/return policy. The boutiques in my area seem to only allow exchanges.