Do you get a Chanel box when you do charge send from NM or Saks?

jabbermo

jabbermo

Member
Sep 17, 2006
22
0
#1
I just received my new bag I bought over the phone from NM Boston and it came packed in it's own dust bag and that was it. No fancy tissue, not Chanel box. When I ordered from the Chanel boutique it always come so immaculately wrapped so I'm surprise NM doesn't do the same. :hrmm:
 
#2
The last time I bought a bag from NM, it was directly at the store and it was just a plain white box. No bow, no nice packaging. My last shopping trip to the boutique at the Bellagio I got everything packaged very nicely in tissue, Chanel box, bow, etc., even though I was in a hurry and my super fabulous SA was rushing to accommodate me. :smile:
 
#5
Any time I have ordered bags from NM out of state and had them shipped, they came in Chanel boxes with tissue paper and dust bags....no ribbons though.

:sad:Sorry to hear yours did not come with the frills, that is part of the whole experience.
 
#6
Bummer. =( I think they sent me the display so I don't know if they still have the box for it. I will be going back to the store this weekend. If I ask them for it do you think they'll give me one?
 
#8
I have learned when I order over the phone, to specify what I want. I ask for the box, for the price tag, and to make sure the auth card matches the numbers inside the bag, sounds crazy, but I have been shipped bags that came with none of the above:confused1:. I always return them. I am very specific when I order, and I tell the SA if it does not come with what I am asking for, then I will return it. Now that I am very specific, they send everything the right way.
 
#9
^^^ I wholly agree w/DD101. Ask for what you want/expect to be included as I've ordered quite a few bags over the phone and it can go either way. Sometimes even when I specifically ask for the box from the SA, the person who did the actual shipping does not include it. Especially if its a new bag and u can still get the original box that matches the bag (the sticker thing w/ photo), this is a rarity for older season bags.

And the only time I get the ribbon/flower the works is from the free standing boutiques, but i'm sure u can request that from the dept stores as well.
 
#10
Yes, I agree you should ask for the box...might not get the box with the label on the end that corresponds to your bag. I have a few where the Chanel box has no label on the box at all...But you should get a box. Congrats on your bag!:smile:
 
#11
Every time I've ordered from NM and Saks, I've always gotten the box and dust bag. The only time I remembered not getting anything was from Bergdorf. All I got was the purse! That really irked me so I called and asked them to send me a dust bag. That's the least they can send for the price!
 
#13
Saks and NM have so far shipped all of my Chanel bags with Chanel boxes. As others have said, the Chanel boutiques usually are the ones who tie a ribbon around the box and make it all pretty.

-Stephanie
 
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