Do you feel you have to fix yourself up to go to the boutique?
- Thread starter QueenLouis
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You mean the world doesn't stop spinning if I walk on Fifth Avenue without my heels and bling? Darn, I was so confused about that for a minute.
Pfffft, being a SAHM to an 18mth old toddler means I don't tend to dress up as I know I will be smeared with snot, peanut butter or the likes!
Seriously, the way you are dressed should be irrelevant to the level of CS you receive! You should be able to walk into a boutique barefoot & pregnant & still receive great to exceptional service! You are there to spend money, NOT to be appraised & judged on your outfit of the day! A WELL TRAINED SA will NEVER judge your appearance!
Seriously, the way you are dressed should be irrelevant to the level of CS you receive! You should be able to walk into a boutique barefoot & pregnant & still receive great to exceptional service! You are there to spend money, NOT to be appraised & judged on your outfit of the day! A WELL TRAINED SA will NEVER judge your appearance!
Actually I wish they didn't judge their customers. Some brands do judge and base their decision to sell on multiple factors including attire. If you read Hermes forum, there are multiple threads on how to present oneself to an SA to get a Birkin or Kelly or to be put on a list.
You can have money to buy that crocodile Birkin but if they think you're not good enough for Hermes they won't sell it to you.
And now this is going to make me sound like a bit of a *****, but Im being defensive because I feel unattractive and know I don't appear to make the amount of money I make. I know there are no SAs anywhere making nearly as much as I make, so I don't know why I should feel judged... but I do. I just don't know how to dress and my hair never does what I want it to. Even if I try, I feel like I look like a nerd. 
I find if I dress scruffy and walk into somewhere like Mulberry etc- the SAs will watch me like a hawk. Yet if i dress up, put makeup on etc they are incredibly welcoming. I thought it was just me!
And now this is going to make me sound like a bit of a *****, but Im being defensive because I feel unattractive and know I don't appear to make the amount of money I make. I know there are no SAs anywhere making nearly as much as I make, so I don't know why I should feel judged... but I do. I just don't know how to dress and my hair never does what I want it to. Even if I try, I feel like I look like a nerd.
Aw... Don't worry, you don't sound *****y to me and I think most of us feel this way sometimes. Speaking as someone who worked my way through college in retail, I want to remind everyone that sometimes the looks/attitudes some might perceive as snobbishness or judgement might really just be someone having a crappy day. Believe it or not there are a lot of people who go into stores and treat SAs like crap and talk down to them just because they can and they know there's nothing the SA can do about it without losing their job. Sometimes it's hard to recover from those people and be nice to anyone else for awhile. There's also the difficulty of being cheery and nice while you spend the day watching people cheerily spend more than you make in a week or a month. That's the job, but some days that's harder than other days, especially when one of those people takes the opportunity to be nasty to you just because they can. Add to that sore feet from standing for 8-10 hours straight and really it's not hard to see how some of them can have a bad attitude from time to time. I try to let it go and not take it personally when that happens, or I move on to a cheerier SA. I find that I mostly get good service wherever I go no matter what I look like by just smiling, looking people in the eye and being genuinely kind even when I'm complaining. I talk to every SA like they're a good friend, joke or laugh with them. That job can be insanely boring and thankless so if you give someone a bright spot in the day they will usually move mountains for you.
Oh and I am certainly no fashion guru either!
That's an incredibly interesting & insightful spin on it. Here I'm feeling insecure I'm being judged because of my looks, and perhaps they are feeling insecure having to constantly observe all the high-end spending.
Exactly! It's sometimes a soul crushing job.
Of course some SAs are just jerks or snobs, but I have to assume its a personality thing rather than anything they're thinking about any one person. Like they probably find some reason or another to look down on everyone probably at work and everywhere else they go. That's one defense mechanism that some might use to cope with being treated like a servant all day. Of course you won't make much money that way or keep your job for very long...
That's why I won't even waste my time dealing with a snooty SA. If they're being snobby they're probably not that great at their job anyway and I'll get better service from someone else.
But like I said, I rarely have any problems because I just treat them like a friend and a fellow human and they're almost always accommodating in return.
And now this is going to make me sound like a bit of a *****, but Im being defensive because I feel unattractive and know I don't appear to make the amount of money I make. I know there are no SAs anywhere making nearly as much as I make, so I don't know why I should feel judged... but I do. I just don't know how to dress and my hair never does what I want it to. Even if I try, I feel like I look like a nerd.
Whaaaat? I'm sure you look fine.
See, I could do a white tee shirt, dark blue jeans, a smooth ponytail and makeup, and feel dressed up. As long as my hair isn't frizzy or dirty and makeup done enough and clothes are not sloppy (i.e., fit is good), that is dressed appropriately for my area. And decent shoes, either nice sneakers or boots or sandals. It doesn't take much.
And I would be a lot more dressed up than most people at the malls in my area.
Ha! This thread reminds me of our recent trip to the nicest mall in our area. We were in the coach store and two women came in dressed as if they just left the gym. They both had on tight stretch capris, running shoes, and jackets. To top it off, they had on ball caps! But they carried themselves in such a way that they oozed money! I have never had that kind of confidence, and no matter what I wear that will never change. I have grown to be comfortable with myself and actually be okay with the way I carry myself. We are all different, and the only thing I can do is be the best version of myself... while wearing what I want when I am not at work! 
This is exactly my mentality about shopping. Usually when I go, it is for several hours and involves a lot of walking around. Because of that, I like to be in comfortable shoes and clothes I can easily get in and out of. If I am alone, I am alone, this can be sweats (I know, the horror). Whenever I'm with a friend, my mom, etc., I usually am more dressed up because we go to dinner after or whatever. Either way, I Carry one of my nice bags. This isn't because I'm out to impress a bunch of SAs or anyone else, it's because I'm putting to good use what I spent good $$$$ on. I agree with the people who say that it has more to do with how you carry yourself and how you treat people that determines the treatment you get. If you still have a few SAs that want to act like they have a stick up their butt, you and your money are free to move on.
Nope. I don't need to dress up to part with my money. If I don't get good service I shop somewhere else. I have a lovely professional job so I dress up during the week but when I am out shopping I wear anything I like.
No I don't fix myself up to go shopping. I'm a casual person (jeans & a tee) and I rarely wear make-up sometimes a bit of powder. For the most part I get good service where ever I go the only two stores I've ever experienced snobby SA's is at Channel & Barneys. At Channel I was looking for a wallet and the SA said they only had what was in the case as far as styles & colors go which I know is not true I called him out on it and told him he lost a sale and walked out. Barneys I've learned that if I go in with a brand they carry they stalk you and won't give you a minutes peace. If I go with a brand they don't have like LV they pretty much leave me alone and avoid me.
